Staff are nice and polite despite being overworked and dealing with a dysfunctional NHS and privatised supply chain. The problem is structural not with staff. They also have to deal with a lot of disrespectful customers and I honestly feel sorry for them.
July 2025
what is it with this pharmacy where they get you to phone your prescription 2 or 3 days in advance, which is what I do. Then for the 3rd time it's not ready after 3 days of me phoning it in?? She says ohh can you manage without until tomorrow? duh it's why I tried to get it in advance cos I knew I wa going to run out..
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor. We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.
