July 2025 by ?????? ?????
I want to write a negative review about the unqualifiedness of your employee Marika
while working with a client she talks about her personal life, also talks about her origin and relationships in her family. this information is not necessary at all and took a lot of time. your employees should clearly perform their work as intended and not allow themselves unnecessary personal questions to clients!
I ask the management to pay attention to employee Marika
confirmation of service in the photo.
July 2025 by Jane Platts
I came in with a virus on my phone and had outstanding support and service from jakub and cj theh were very helpful and went above and beyond for me 10/10
May 2025 by Lillie Garretty
One of the worst experiences of customer service that I have ever had. Was scammed and lied to in order to get me into a contract. I will also add that none of the confirmation emails received, support the charges I am paying. Went into store for help and told to phone customer service then when I phoned customer service was told to go into store! Additionally, was told a manager would phone back and that never materialised. I have had no answers or support.
Completely unjust and unacceptable behaviour from vodafone. I wouldn?t recommend this provider to anybody.
May 2025 by Neelum
I would like to say a massive thank you to Samsul for the excellent service he give me and my sister when we went in on the 18/5/2025 he was extremely helpful and explains everything perfectly he?s a great asset to the team thank you
December 2024 by ???????
Disrespectful careless staff with stiff manners
November 2024 by Paul Matthews
Many thanks to Ibrahim at the Meadowhall store who bent over backwards to find the best way to help us combine two accounts and renew our contracts, very helpful and knowledgeable! Cheers!
October 2024 by Kim Polkey
My mum and i decided it was time for her to have an upgrade on her phone. Now if I'm honest my mum who's 80 years old doesn't like changing her phone but we decided it was time, so we entered Vodafone at Meadowhall. Now she is already with Vodafone so we went in and was greeted by Jammy, a chatty, friendly, young man, who made the whole experience enjoyable and easy to understand for my mum. I really can't explain how helpful and caring this young man is and I wish the world had more people in it like Jammy. He is a wonderful asset to Vodafone and he will definitely go far in his career.
September 2024 by David Tan
Extremely rude and arrogant staff. Has no intention to help. Swipe through your phone without asking for permission.
August 2024 by Mark Henry
The worst customer service I?ve ever experienced! Never been spoken to, the way they did. Both from the management and ordinarily staff. Never going back to this store again!
1
July 2024 by Alcinder Coal
Had a great experience getting a new contract for a tablet, also got my broadband updated. Many thanks Elisha, great work ?
July 2024 by Saeid Hashemi
Grate customer service and staff were nice and welcome, especially Ellisha, very smashing ??
June 2024 by Aaron Chadburn
Fobbed me off and didn?t really want to help. None of them knew what they were doing. Customer care told me to go in store and store told me to go to customer care. Completely wasted my time.
May 2024 by JJ Mc
Very unhelpful and defensive staff, not good at customer service. Not professional can?t do rather than can do attitude. Peoples phone numbers and details written and left on paper on the tables and then trying to explain what data protection is as to why they can?t help. It really felt they just wanted an argument rather than to help. Horrid experience
February 2024 by Gavin Hogan
Very friendly staff. Thanks for a good experience.
January 2024 by Stephen Greener
Good guys
