March 2024 by navjot mann
Worse than worse....virgin media services very bad
March 2024 by lil Ciba
dont even bother, with these idiots worst money grabing company
December 2023 by Megan Hoskin
Had such a good experience with one of the staff here. I annoyingly wrote her name down and lost the paper. However remembered she worked for Sheffield one. I had such a complicated issue and she stayed on the phone with me for well over an hour to help me get to the bottom of it! Which I massively appreciated!! Lovely human this was in October. Big thanks - sorry so delayed x
October 2023 by Pauline Worrall
After such bad experience charging more for the same package customer service where awful there internet is for ever going down or running slow I would never touch Virgin media again or recommend it to anyone else its only took 4 month to sort out canceling my package with them then find out I'm in credit for them to take 3/4 of my credit off me me
September 2023 by Stephen Law
Don't use Virgin, soooo bad
November 2022 by chris hammond
Virgin Media - probably the worst company in the world. I?ve never experienced customer service quite like it. The debacle starts with a wait of at least 30 minutes to talk to someone - that person could be in Northern England, India or Philippines. You?ll need to call, wait and call again repeatedly - they?ll hang up on you when you ask a question because they have no interest in solving any issues; they?ll give you dates for install that will not happen (over and over again), you?ll get rude, surly, unintelligible but you?ll never get anything close to what you need. Clearly these incidents are not isolated to one one office, country or continent and the awful rot is international. Disgusting, worthless, useless!
November 2022 by Mohamed Shweref
I'm with Virgin Media for almost 15 years, I have only broadband and I'm happy with that ?
November 2021 by Adeel Tahir
Good service
November 2021 by Joanna W
Virgin Media is a fabulous place to work.I worked in telesales in Sheffield and was only there a short time, but they have an excellent management structure and work ethic.I felt extremely valued and supported whilst I was with them and I enjoyed coming into work, everyone is friendly and helpful and I worked with a great team.They also have very good benefits for employees.I left as I was offered a role elsewhere that I couldn't turn down, but I wouldn't hesitate to return and I would highly recommended.
November 2021 by Stuart Glynn
Went there to collect a vehicle. Very helpful staff, security, engineer and area manager. Covid safe.
November 2021 by Bilal Khan
Shocking recruitment service, never returned my call after contacting me for an interview.
November 2020 by Andy Hopson
Very good place to work.
November 2019 by garry arron
There's not one in Sheffield the nearest one is in Doncaster and its hard to find
November 2019 by steven cunningham
A fabulous building with fabulous people inside it
November 2019 by Andy Richardson
The packages are usually very good but you have to work hard to get the right prices and you will need to check your area coverage. Even though they provide cable services, it can often go down depending on where you live and how far you are away from the nearest junction box. The further away the worst it is. Check it out. Ask you neighbours if they have virgin and how they find it.
