February 2024 by Craig Senior
Great customer service, free drinks whilst you are being seen to, nice little touch!
February 2024 by Jeremy Squires
Really helpful staff and surprisingly cheap deals available.
January 2024 by Steve Newman
Very friendly staff, and will help you build your holiday, but do go with an idea of what you want, as they don't always choose the cheapest option if you're after a bargin holiday
January 2024 by Ken Free
Very nice experience, staff were friendly
December 2023 by kerry ferris
Excellent service.
October 2023 by Paul Leafe
Polite and helpful service. Overall a lovely experience with plenty of advice.
July 2023 by Willy Wilburn
Brilliant friendly and helpful staff booked Vegas ?
June 2023 by Louise Williams
All good until you have an issue. Booked through these quite a few times and never had any issues before, except now we have an issue the store say they can?t (read don?t) want to deal with it and have fobbed us off to the phone lines to get it sorted. Seems they?re very accommodating whilst you?re booking and they?re getting your money but once they?ve got it you?re on your own. Think we spoke to Nisha she didn?t have a badge on and was only identified by another member of staff but she was very abrupt and not at all like the usual friendly staff we have dealt with before. She needs to maybe be sent on a training course so that she can start showing some empathy and a bit of compassion to people who have spent a lot of money and are rightfully upset when a problem has arisen with their holiday, quite honestly she couldn?t get us out of there fast enough. Sadly will be booking elsewhere in future because of this experience.
April 2023 by Cheryl Barnard
We visited virgin holidays in meadowhall today 14/4/23, we was seen by a lovely lady called Natasha, she was a delight, we spent quite a bit of time in there planning our holiday, she was so lovely and helpful, we also enjoyed our cup of tea she made for us while we had a bit of family chat to finalise the holiday details and our young son especially loved the chocolate and the virgin bag, we went ahead and booked our holiday, it's definitely better doing it in store face to face, we will definitely be back to book future trips too.
February 2023 by Richard Wilkinson (Steel City Porsche)
Fabulous service 5 star - we stopped by literally 30 mins before they closed to book a last minute weekend away to New York. Alison looked after us and booked us a great package with everything taken care of, our experience was 5 star well done Virgin Meadowhall.
February 2023 by evie wilman
I couldn?t recommend these guys more! I popped in a couple of weekends ago on a last min decision to book a trip to New York for my boyfriends birthday. The 2 gorgeous ladies couldn?t have been more helpful, friendly and accommodating! Even when I came back 20mins after booking in a panic because I forgot we were already away for the days I?d booked; they changed it hassle free straight away! We will definitely be booking our trips through them in the future, especially being frequent travellers this is the best service from a travel agent I have ever received. Thankyou again, had a very emotional boyfriend this morning (happy tears) opening his present! I couldn?t be more grateful for your support in helping us create this amazing memory!
January 2023 by Lorraine Booth
Excellent service booked our holiday. Amy met and understood all our needs gave excellent service, and was incredibly helpful. She made us feel very special, and it made our holiday booking experience even more special.
December 2022 by Tony Pearson
Have used the branch at Meadowhall for quite a while and a booked lot of holidays there. The whole experience of booking a holiday in NY was so easy as usual and the staff were very good throughout. Will be booking with them again in the near future.
November 2022 by neil adnitt
Always highly rate this place. Staff will always do what they within their pricing constraints and help guide you to a perfect holiday
November 2022 by cheryl whyler
Our experience with virgin holidays has been horrendous I'd never book with them again we booked a Florida holiday last yr for this yr, we didn't know where we were staying until the day before we went I phoned several times to ask about the holiday or about our Disney tickets only to be told they don't deal with the Disney side of things yet they specialise in Disney holidays , whilst on holiday we had planned to go in Disney on 30th and 31st for Halloween, we got turned away cos it hadn't been book so we lost 2 days in Disney due to this but we paid for 14 day park hopper tickets we were never contacted by virgin to tell us Halloween was an extra cost so we didn't know needless to say we didn't get in for it never again will I trust our holiday with virgin it cost us 10.5k but was money wasted, the only good thing I can say is that the villa was lovely