November 2023 by George
Great screwfix, friendly and really helpful staff!
November 2023 by nad eem
Excellent customer service
September 2023 by Mark Mirfin
Reasonably good service, but not consistently high. Prices are good on most hardware supplies, but you may find better deals on power tools online. Parking is OK if you have a car, not so easy if you have a longer vehicle.
August 2023 by K M
Not a good experience today from V ictoria. It?s a shame as the customer service is usually decent here.
July 2023 by Barry Shitpeas
Superb service by Oscar today, really impressive branch. Couldn?t ask for more.
June 2023 by eany meany
Some time ago I returned a product and was given a receipt not a store card. I currently can't find that piece of paper anywhere so called them up to ask what can I do, I didn't even need to give them any of my information they could tell from the number I'm calling from that my account is in credit ? seriously saved my bacon. The call taker was lovely and helpful, looked up the products I wanted, told me about the special offers on and even helped me pick colors and products.
June 2023 by Scarfhold Graphics & Media
Outstanding service. They go the extra mile and are polite and courteous.
February 2023 by Daniel Sherwood
Very helpful staff. Victoria helped me find the right size of bolt for an unconventional project, even going in the back several times to measure the diameter of several different products. She eventually helped me find just the right one for the job. It really made the difference as otherwise I'd have had to order something off amazon.
February 2023 by Hazel Powlesland
After 2 rubbish sessions in B&Q I got my son across to you. Brilliant service, correct items...all done in minutes
February 2023 by Szilard Hegedus
Very friendly and helpful staff
December 2022 by Sazzy Bkk
Staff nice enough but seems that technology slows the system down. Not knowing how to log in, then having to get a manager over to ask how to bypass the system as I did not wish to give my personal information. Screwfix need to stop asking for customers name and address just to make a purchase. Collection quick though.
December 2022 by David Solanke
Great staff, very kind and knowledgeable.
November 2022 by Pelican Reviews
Our reviewer was a last minute shopper on Saturday 05-Nov and we must rate customer service here as 5-Stars. People make businesses, not the sign above the door and this team did their company proud.Nothing was too much trouble. Emily was so patient and extremely helpful, changing our online order for something else without any sign of impatience at the end of a busy day.Duty Manager Oscar also went the extra mile, resolving a stock issue on the computer, so our reviewer could take another item home when the computer said 'no'.Thank you Emily and Oscar at Screwfix, Queens Road, Sheffield.
November 2022 by David Randle
Under staffed so struggling to cope with demand when I called having ordered phillips light capsules on Thursday and being told they would be thete on Friday and to await text which never came, so on the last day I was in Sheffield I decided to call on the way home, the branch was packed with customers with two membets of staff struggling to cope we were told ro book in order number at the in stote portal which I tried twice but on both occasions was told did not recognise order number so gave up . What has happened to Screwfix???
September 2022 by Helen Patricia Meldon
I was able to receive advice on purchasing central heating room thermostat at the Queen's Road, Sheffield branch, from Oscar,the duty manager, yesterday, September 12th.
He ordered it and today it arrived,less than 24 hours later!
What a great service!
Excellent team, thank you very much indeed!
I highly recommend my local Screwfix branch.
Thank you,,
HP Meldon
