March 2024 by Lacey Francis
Got all letter bc my dog jumped out the window to the post man but since she was a puppy he used to wind her up posting them and pulling them out the letter box so it's disgusting bc it's there own fault
March 2024 by Lynette
Absolutely disgusting the attitude of the staff are appalling and rude. They park in disabled spots and argue with customers. If possible avoid this branch!!
November 2023 by Brian Thwaites LL.B
Efficient as always
November 2023 by Krzysiek K.
Open 2h per day?! From 8AM to 10AM?!!?!?! Close it permanently, please stop joking...
August 2023 by Stephanie Glave
Opening times are discusting
July 2023 by Connor Trippitt
Awful service, closes at 12pm daily now so it was a wasted journey! No wonder they're always on strike!
March 2023 by GLEN In Sheffield
I very much regret that I have first-hand direct experience of the imcompetence of this delivery office and the complaints handling by the Chief Executive Office.There are issues about the dependability of their delivery services. Numerous letters, magazines have never turned up and several Signed For items HAVE ARRIVED at this office, then disappear into thin air to me. The latest item was a hard drive / an expensive unit, that was confirmed to have been given to a driver for immediate delivery. It was NOT delivered and now Royal Mail just glibly state it has been LOST. I would akso add OR STOLEN!I made a personal visit to this office and categorically told that they had my package, that the driver had loaded it on the van. It never turned up! I was assured the manager would call me from the delivery office, this never materialised - I was just ignored. No explanation provided.Royal Mail executive office could really not careless. ANYONE WHO HAS HAD ANY PROBLEMS please EMAIL the CEO directly, let him know of misdelieries, losses etc. SEARCH "ROYAL MAIL CEO EMAIL" (cannot add email address on here...or I would have).Systematically Royal Mail is providing an atrocious service. Don't expect any compensation for their failings - they avoid at all cost paying out for lost items, let alone paying anything for the inconvenience.I am sure the deteriorating services will continue.Next step: to raise a complaint with the Postal Review Panel (who are part of Royal Mail). I expect that will be a complete waste of time too.This review will be updated. 02/03/23
December 2022 by Deborah Drury
Absolutely joke been on fone 30mins and still no reply royal mail get your act together . Still waiting for parcel from the 8th you stand need to strike
December 2022 by Darren Fletcher
Had to pick up parcel. Fast efficient service
December 2022 by Ayanda Primrose Sithole
Got my parcel quick and easy no hustle
December 2022 by Darrel Goddard
Absolute joke. I clearly left a note to leave my parcel in a safe place but took it back to the sorting office. Then I couldn't collect it the next day due to strike action. The only people they are affecting is their customers and without us there's no job, good luck with that. Next time I order something Royal Mail will not be delivering it !
October 2022 by Josh Walker
Lazy post people don?t deliver parcels on time just do half the houses in your area then drive off evri is more reliable then these clowns going on strike for more pay hows about do your job in first place lazy
October 2022 by Tony Lait
Garbage customer service, the lack of communication is staggering considering they deal in the communication industry!Opening times to pick up undelivered parcels are a joke! How the hell are the public who work supposed to get to your depot when you close at 14.00?Your postmen constantly ignore my requests to leave my parcel in a safe place, leaving me with the hassle of having time off to go collect something I?ve paid to be delivered! An absolute joke, no wonder you?re having to strike to get more pay, let?s hope your union uses DPD to deliver the ballot papers, if it?s in house, you?ll be buggered!!
September 2022 by Lewis Scott
Clearly left details to leave my parcel in a safe place, this was ignored and taken back to the delivery office, however when I came to collect was closed due to the strike protests so I couldn?t collect my parcel which was an urgent repair part for my washing machine, why do this when they know this is going to be the case??, also the opening hours are ridiculous, how are working people expected to collect their parcels?? Rather rude staff in the DO, will argue the toss if you don?t have your red delivery card, even though I have ID that clearly states my name and address, terrible service
July 2022 by Lee 'fate' Worthington
Friendly staff. Parking is terrible but we all know & love it
