March 2024 by Thomas Wood
Appalling customer service, Lady working at 4pm today. I bought a padded parcel postage stamp and she said I had bought a letter stamp repeatedly after I had shown her my purchase receipt and my postage details. She told me to buy another one instead of changing it for me, which can be done in two seconds. but she clearly couldn?t be bothered. She offered no help and told me to put my my parcel ?a hoodie? in a letter size parcel. Where are you hiring these people!
March 2024 by J Mast
Not open at 1822. On the door it's says 1900.
February 2024 by Ibraheem Alghamdi
excellent service. the postperson explained to me that i needed a special delivery mail for dvla to track the post and ensure legal documents are under the radar.
February 2024 by George Owthwaite
If you love terrible customer service and rude staff/ owners, this is the post office for you?I now travel to a post office further away from home in order to avoid handing my money to them.Despite two ?lost? parcels, the final straw was a 25 minute queue (out of the door) for the post office counter. One member of staff was deeply engaged in gossip with another lady and too busy to serve. The second member of staff serving thought it was appropriate to serve customers as she chatted to someone on her phone (on speaker). She would actively stop engaging with customers if her conversation got interesting.Stay classy!
November 2023 by SAGARALIAS JACKY
this post office doesn't even deserve 1 star , the lady with hijab at the counter is very rude and has severe attitude problem, avoid at all cost
October 2023 by Mohammed Azaan
i have been going to this post office for a while, they are very nice and well spoken?
October 2023 by Vaiga George
I went to collect my parcel from royal mail, the big lady wearing hijab was very rude to me.kept on saying that the parcel has not been delivered inspite of the tracking information confirming it was there.I even asked her to check once more when she was verbally abusive to me and mocking me stating it's my fault.Please fire this aunty out of the job.She has been aggressive to my friend as well.
October 2023 by Santosh Madathala
Went to collect my royal mail parcel from the office the Muslim lady in the reception was rude , said that it's royal mail s fault.however I contacted royal mail and they confirmed that the parcel was delivered days back to the post office.this lady was verbally abusive and I hope that she gets replaced asap.i have lost my parcel pretty sure it's in the post office.she is purposefully blaming royal mail and might even hide or dispose my parcel.very arrogant staff
September 2023 by Scott Booth
- - - Awful service - - -Really poor customer service. The lady on the desk had an unfriendly attitude and she let her children do her job for her. I had a parcel marked "handle with care" and her kid accidentally dropped it on the floor in front of me! I don't blame him though, it's her responsibility not the kid's.Listen to the other reviews and AVOID this post office.
July 2023 by Oluwatobi Bankole
Staff at the Post office sales counter is so rude and lazy.She keeps saying your parcel is not there when when it's confirmed that it is there....She needs to be replaced of her Job as she is tired of working ????Third time I'm getting this Horrible treatment
June 2023 by Lucy Richards
Internet says it?s open until 7pm, arrived at 5.40pm and it?s closed, no signs on the shutters telling you the actual opening times. Utterly useless, won?t bother coming back to this one again.
June 2023 by Ali Em
If you respect your time and energy, please avoid this post office and the shop. The lady working there might be nice and friendly, but they are understaffed and you have to stay in a long queue to be served! It took us around 25-30 minutes to collect our parcel as the lady has to walk between the shop reception and the post office to handle the customers! Also most of the items missed in the shelves.
June 2023 by Scorn
good post office but it closes earlier than the time it states. closing time scheduled at 7pm however it was closed before 6:35
June 2023 by Ruby Nimmo
Got here at 6.35 pm and the door was locked. Waited for 15 mins- other customers were at the door confused why the door was locked- no shutters down. One girl had just been in and popped back as she left her purchase accidently on the desk.. no one in sight for the whole time. If you are going to shut early.. at least put a sign up. I also ordered currency to collect here last year and when I arrived they said they couldn't issue it to me because the staff member was off work that had keys to their currency. No problem... I asked to them to either cancel/refund it or arrange for me to collect elsewhere at another royal mail location but they said they couldn't help me. It was 4.30pm on a saturday (it was open until 7pm) and I was due to go on holiday the Monday morning at 4am... after a frantic call to royal mail on hold for half an hour they said if I legged it to town I could collect it there before half 5pm. ?
April 2023 by GandalfTheTartan
This branch has had no British Gas top up facilities for over two months and staff don't seem to care about sorting it out. This is denying the public an extremely vital service.
