March 2024 by kingkeygear
I've been a member since the day the club opened. In my opinion the club has gone down hill since Nuffield took over from Greens.Broken fitting stay broken for weeks on end, of the three poolside showers only one works properly, one half works with poor flow and only tepid water, the third has the taps missing.The spin dryer in the male shower area has been out of action for weeks if not months. There is no excuse for it taking so long to get it fixed.Come on Nuffield get some money spent and get some maintenance done.Sunday 24/09/18Some good news and some bad news.The good news is that the spindryer from the male shower area that has been away for repair for many week is now back on the wall.The bad news is it still doesn't work.You couldn't make it upSunday 07/09/187pmMale changing room like a pig sty, used towel on floor lots of paper towels on floor and empty bottle on floor.No male cleaner on duty tonight.alsoPoolside toilets out of use due to flush handle broken.How long would it take to walk to B&Q buy a new handle, walk back and fit it? 4hr max.Lets see how long it takes Nuffield to fix it.Sunday 14/10/2018Poolside toilet now in use after new flush handle fitted.One of the poolside showers which only had pipes sticking out of the wall for several weeks now has a new mixer valve fitted.Well done Nufield.Sadly the males spindryer is still away for repair.Sunday 21/10/2018Large poolside clock not workingStill no spindryer in male shower area.Sunday28/10/2018Another week has past and we still don't have a spindryer.What we now have is a notice telling us that a new spindryer has been ordered and is awaiting delivery. Watch this space for updatesPoolside clock is now working but is one hour slow.Sunday 11/11/2018Another two weeks have passed and still no spindryer in male shower area.22/11/2018After waiting the best part of a year we now have a brand new spindryer in the male shower area.Poolside clocks are working and correct time.Happy daysSunday 30/12/2018Female cleaner on pollside several times in outdoor shoes and no over shoes, they know they are not allowed on the poolside in outdoor shoesbut they just don,t care. Lifeguard turns a blind eye and says nothing.Sunday 06/01/2019Poolside toilet out action againDoor into male changing room. I have noticed that for the last couple of weeks that this door which is a fire door doe's not automaticaly closeas it should. Reported it to reception. Watch this space for update.08/03/2019For the last 15 years slow swimmers and swimming lessons have co-existed in the slow lane.Now Nuffield management have decided that swimming lessons get exclusive use of the slow lane,Slow swimmers move to the medium lane, and medium swimmers move to the fast lane.This is going to cause no end of trouble because some of the fast swimmers are very aggressive and think that no one should get in their way, I must say I have some sympathy for them, they will be the big loosesI suggest that Nuffield conduct a survey amongst pool users to see what they think about this new arrangement.The people that I have spoken to are opposed the new arrangement.What do you think?Sunday 02/06 2019Steam room out of use cos glass door has shattered. Lets hope they still have the temporary door they made the last time this happened, If they don't I fear the steam room will be out of use for several weeks/months.Last time this happened a new door had to be made in Germany at a cost of several thousand pounds. Watch this space for an update week by week.Thursday 06/06/2019WOW a very nice temporary polycarb. door has been fitted.The door is so nice I think they should keep it instead of spending several thousand pounds on a new glass one.What do you think?
February 2024 by Leah B
This is a good gym for weights, but it is just unbearably hot for cardio, which is not what you'd from a gym of this price if The Gym Group can manage it. The hot tub is cold and uses swimming pool water to save energy costs.
January 2024 by Jordan Watson
I'll start with the good points, the staff are very friendly and accommodating. The facilities are clean and the equipment adequate.Now the bad stuff, the pool is very cold and the hot tub is also cold. The gym equipment lacks diversity and there is not many different machines
January 2024 by Rhiannon Taylor
I was a member years ago and used to really like this gym. I rejoined recently as it was the most convenient option for where I work.It?s not worth the high price tag at all. Virgin is similar price and offers way more.The place just feels very outdated. More machines (and less treadmills) would be better.Some of the staff are quite moody (there are nice ones too).Have messaged before on social media and not had a response.The cafe never seems to have protein or even fruit for smoothies in stock.They got rid of the costa coffee which is a shame.The air con isn't very strong. There's no music.I think 2 of the jacuzzis have been turned off? Which I guess is energy saving but again annoying considering the cost.The location is good. Whilst it has busy periods like any gym, it still seems quieter than some. Plenty of free weights. The people who go to the gym are generally friendly. It?s pretty clean.Overall it?s an alright gym, it?s just very overpriced.
December 2023 by Mark Gough
I spoke with a colleague called Liz over the phone and I?m afraid to say Liz made Johnson and Hancock appear competent and helpful. Avoid.
September 2023 by Logan Thomson
Went today as my friend recommended going for a viewing.Person at reception said he was too busy for a viewing and we should come back later and then let us in but said look for your selfs.The place is very nice but way to much money, more then what it needs to be, it?s like a Tory gym. The people inside are very snobby and rude.On the way out there was no help to exit, the guy eventually came and said just walk through the bars as if we are suppose to know if they were unlocked.If you like expensive gym?s then this is definitely the place for you but with the benefits gym offer I don?t think places like this should be pricing people out. Very shocked to be honest and not surprised by the type of people I found in there, very self entitled people.
September 2023 by Connor Wright
I was placed here on a referral from the NHS. The staff are very friendly and helpful in trying to achieve your goals. They go above and beyond. The equipment is all functional and up to date. For the money, the gym is not, however, worth it, which prevents it from being given 5 stars
June 2023 by Kevan Smith
I have prostate cancer and have been placed on a 12 month stamina course through the NHS at Nuffield Gym. I find the equipment very good. I love the sauna, steam room and spa after doing my workout and the personal instructors are really friendly.
June 2023 by Jessica Agahi
Absolutely awful! It doesn?t even deserve a one star! One of the staff is exceptionally rude (Nando) he?s very intimidating and disrespectful particularly to women!The swim school for the children is so so disorganised! Absolutely shocking! I?ve had 5 lessons cancelled in a row, constantly trying to change lesson tines and days and their communication is shocking!They have also closed two out of three jacuzzis because energy ratings went up and left on the coldest jacuzzi and still charging people full price for membership.Avoid at all costs!!!
March 2023 by Colette Robinson
This gym is vastly overpriced for what is on offer. The gym floor is unbearably hot and I now barely ever go even though I?m locked into a contact until December. Want to know if they are planning on fixing/putting on the air con. Otherwise I wouldn?t recommend. The swimming pool is always too busy and not very clean around there and the changing rooms. It?s not what I expect from an expensive gym. I was at Graves before which is nearly half the price but much, much better.
March 2023 by Paul Shepherd
Slowly going down hill.Carpark barriers don't work so all the locals/football fans are using the spaces & I?m finding it difficult to park up!Hot jacuzzis now closed, as a result saunas are often full with loud voices, cannot relax in this atmosphere.Swimming dominated by children?s lessons hence other 2 lanes full esp. with slower swimmers & water feels chilly.Gym equipment good, well kept but the whole place lacks atmosphere & I?ve never met so many glum people working out! Sometimes gym is packed given new year subscriptions but generally ok.Staff friendly but don?t see them much other than in passing. Never seen them workout there?Overall too expensive now some facilities have gone, so I feel like I?m subsidising others in the gym for classes & pool, hence looking elsewhere for better personal value.
February 2023 by Troy Hines
Not sure of her name - but the miserable woman with loads of makeup on (dark hair) who works at the coffee bar. She puts a real downer on everyone who comes into contact with her. Absolutely awful customer service from her and acts as though you (as a customer) you're putting her out when you're just trying to get a coffee. If you're so miserable in your job - go and find somewhere else to work. Don't put your negative energy onto the people that frequent the club and coffee bar. Otherwise the rest of the staff are amazing - but this individual needs to go!
January 2023 by Ashwini Shenoy
Have previously been a member of another branch of Nuffield which was a fantastic experience. This one though is not as good. I mainly use the pool, as advised, came on board for a membership with a 14 day free cancellation policy. Pool is not great, always overcrowded. In theory, there are a few lanes open, but practically, everyone gets crowded into 2 or 1 lane. In the 30 min i used the pool, was asked to move lane twice to accomodate classes. Anyways, i cut my losses and opted out in 3 days. They however have not refunded my money yet, been 2 months, sent chaser #4 today.
January 2023 by UK Critical Thinker
Run by woke muppets who have switched the hot tubs off indefinitely to virtue signal about the climate change hoax. Not a single brain cell on active duty with anyone in a position of management in that place.Would give zero. But unfortunately not possible.Edit: now also turned sauna off indefinitely.Muppets
January 2023 by KvnqzOwn Quiet Storm
Grate gym grate staff grate experience THANK YOU SO MUCH Nicky.! GOD Bless ?????
