August 2023 by Jacqueline Homer
Not fit for purposeWent in Friday tea time to pick a prescription up for Antibiotics.I'd spoken to the doctor in the morning.Told by a really cold uninterested person I will need to wait till Thursday to pick it up.I explained I needed now.I was asked if I had phoned or called in to check if it was ready no I hadn't as I didn't know I needed to.Shocking service ?Wel
August 2023 by matthew brierley
The sooner this place is taken over by a company who cares about patients, and employ a pharmacist who cares about patients, the better.Good riddance to this poor performing, poorly operation, lack of empathy of pharmacist the better.They really do not know how to.put patients first.
July 2023 by Caroline Boot
After months off suffering with my hands I saw a doctor Monday got a prescription but was told I had to wait 24 hours I did this then day 2 called got part off my prescription I had to come back. Day 3 called 220 afternoon to be told they had my cream for my hands but could not take it away the it had to be checked Can you come back after 330 only not everyone can spend day going back and forth to chemist. So day 4 still no cream I?ll try later. It?s been over 2 years since I?ve seen a doctor am one off the lucky ones. But this is a really bad service and you can?t say anything this is my rant over. I bet many more off you out there
June 2023 by lynne kirk
waited a week to pick up my prescription as from experience it is never ready . got there at 8.50 so i could be straight in as i had work . waited till 9.05 then a guy stuck his head out and said they would be late opening as the pharmacist was stuck in traffic , several people came and walked off as they didnt want to wait i had no choice so waited til 9.20 . OK i know traffic jams are unavoidable but eventually this young pharmacist came sauntering along the car park walked straight past 5 of us that were stood waiting outside , walked straight in not one word no apology !! As usual left the counter staff to apologise on her behalf
June 2023 by Donna
Some of the staff are rude , medication never on time always waiting even if prescription has been in over a week , if they owe you medication you must queue again if you have to come back .
May 2023 by Andrew Rumbles
The worst customer service I?ve experienced! I?ve switched to using another pharmacy.
March 2023 by neil clifft
Every time me and my partner put in one week early it's never ready, even gone back day after and still not ready , now we sit and wait and then you here staff telling other customers there's a wait time as we have a big order to do ,Over 12mths now this being going on,
March 2023 by Krzysiek Wilczek
Lazy service, they do not care about customers, I waited 30 minutes for one tablet and the service stood in the back room and laughed and talked if I had a choice, I would not go there for medication
December 2022 by carly dodsworth
Shocking place not even worthy of one star one staff member had a terrible attitude and clearly lie to me about my prescription
December 2022 by Zoe Mumba
I've been using this pharmacy for 5 months and have now switched. I always order my prescriptions at least one week in advance but everytime there's an issue and often have to go back another time to pick it up and there's usually a long wait. At my old pharmacy everything was always ready when I went to pick it up.I've decided to just switch pharmacy.
October 2022 by Paul C
Shocking service. The senior staff member there treats people with disrespect and disdain. Get rid of her.
September 2022 by Chris Thursby
Only giving 1 star as unable to give zero. This is the worst pharmacy I have ever dealt with. How they get away with telling you it's a 5 working day wait for prescriptions when every other pharmacy is only 2 is beyond me. And even then, you wait the 5 days and they still haven't even got the prescription made up or checked. Stood in a queue all the way down the store and all you can hear is the staff in the back laughing and chatting while no one is being served. This is probably the worst pharmacy in the UK and is a complete and utter disgrace.
July 2022 by John barton
Did a repeat prescription and went to pick it up a couple of days later. Told it would be at least a week and likely more. After ten days went back and they said. You?ll have to get it elsewhere as we haven?t any. Thanks!
July 2022 by Stephen Hall
Was told to bring in prescription 4 days in advanc tgen 5 days and then 7 days as they are never ready so took prescription in 8 Days in sdvanced and told me they was not ready would have to wait 30 min ?
April 2022 by Ewar Woowar
Diabolical service!!A week to get your prescription ready good job it wasn?t life and death. Suggest looking for alternative chemists