January 2023 by Sam Holloway Model
I've just called the Meadowhall store and am shocked at how rude the lady was that I spoke to. I explained that for Christmas I have been gifted some lovely Carvela trainers and I wondered if they might have a different size. Her response was "we don't do Carvela, you've called the wrong store. Thank you bye" and immediately hung up the phone on me. Wow. There are no excuses for such dreadful customer service. Unfortunately Google won't let me post a zero stars review so I've had to give one star.
January 2023 by Joanne Burch
Fantastic customer service. Can't praise the ladies enough. Extremely pleasant & polite. They couldn't do enough for you.
December 2022 by Google user
Amazing customer service from the staff here; in particular the store manager, Angela, who went above and beyond to find a solution to a rather complex shoe problem I had. I cannot thank her and the rest of the team enough- they were friendly, trustworthy, thoughtful and kind. The store has a very relaxing and calming vibe to it, and when you look around you will see what a lovely range of high quality shoes, bags, etc., they have to offer. The way that you are treat by staff in general can highly reflect onto your overall views of the store- and whether or not you will return to shop again. I can say that without a doubt, 100%, I will be coming back here to purchase again.
December 2022 by paris land
Amazing customer service from the staff here; in particular the store manager, Angela, who went above and beyond to find a solution to a rather complex shoe problem I had. I cannot thank her and the rest of the team enough- they were friendly, trustworthy, thoughtful and kind. The store has a very relaxing and calming vibe to it, and when you look around you will see what a lovely range of high quality shoes, bags, etc., they have to offer. The way that you are treat by staff in general can highly reflect onto your overall views of the store- and whether or not you will return to shop again. I can say that without a doubt, 100%, I will be coming back here to purchase again.
November 2022 by Makyla Kaye
Literally the best customer service I?ve ever received in store! The woman with the sparkly boots is a godsend, amazing patience.
October 2022 by Sarah Forman
Five-star customer service from all the staff thank you so much ladies ??
May 2022 by harrison meese
I don't think the phones in this store work, ? trying to call numerous amounts to see availability on a pair of shoes my wife wanted.The phone rang through everytime time. If this happens with alot of people it will be costing the shop alot of potential money !!
April 2022 by h m
I don't think the phones in this store work, ? trying to call numerous amounts to see availability on a pair of shoes my wife wanted.The phone rang through everytime time. If this happens with alot of people it will be costing the shop alot of potential money !!
December 2021 by Farzana Tubassam
Fabulous quality of footwear but slightly disappointed about the choice of shoes for eveningwear
June 2019 by tomasz borowiec
Braianek
April 2019 by chris jones
Awesome
March 2019 by Rebecca Bray
Shopped in this KG for years and always receive amazing customer service
February 2019 by Pete Hogg
Great selection of modern shoes. Staff not helpful. Overpriced fof what i personally want to pay.
January 2019 by Babs Roberts
Love this shop it's great
October 2018 by Nicole Wood
Excellent customer service and very attentive staff!
