March 2024 by GLEN In Sheffield
Service report: had my vehicle in for a manufacturer equivalent 12 month service, under a service agreement that I have with Motoreasy.The service was anything but an equivalent to a manufacturer service. Halfords declined to provide a full service report, using data access regulations (GDPR) as an excuse NOT to share any information. They declined to offer ANY proof of what was done.I have identified several omissions in any case, and now I need to have the vehicle correctly serviced in accordance with what was initially promised, but not conducted, by Motoreasy and Halfords.I have managed after CEO contact with Motoreasy obtained a full refund. I have been inconvenienced by the conduct of both parties, but, as an established customer of Halfords, felt let down and neglected. Halfords have provided nothing, but rejection.
February 2024 by Tim Fenwick
Was sold a motoring club subscription by a salesperson. It has a 12 month minimum term hidden in the terms and conditions that wasn't mentioned by the salesperson or marketing. Extremely dishonest, avoid
December 2023 by Claire Faram
Apart from having to take car back after 6months because my service light came on again. Satisfied.
October 2023 by Craig Cooper
Horrific service, blatantly lied saying a wishbone had snapped and couldn't drive my van but pay £270 and they would fix it within 2hrs. Asked to see the snapped wishbone and then said it's a bush with movement?? They failed my mot knowing it expired the next day trying to exploit the situation. I had it passed 2 hrs later by a garage not preying on/exploiting people's situations. Do not use!!!
October 2023 by Maisie Fairburn
Took 4.5 hours just to get a bulb replaced and no apology or anything bit of a joke
August 2023 by Bryce Setaro
Terrible service at this branch. In the past we have had our booked in services cancelled for a number of reasons however we understand these things happen, even though we've only been told once we've arrived for our booking. Then this morning was the last straw with Halfords. We booked our car in for several issues weeks ago as we were travelling long distance. They told us that the best person will be in on the Saturday before we go away so we booked it in. When I arrived this morning for my booking, I was told it was cancelled. My wife and I didn't cancel it and we were never contacted to say it was cancelled so we could find another center to fix these issues. They are fully booked until we go away and it is too late to find somewhere else and we have to risk travelling for our holiday because of Halfords inconsideration and lack of customer service.
July 2023 by Marcin S
Mot pass, took me about 2 and half hours from drop off to collection.
June 2023 by Bethany Badsey
I?ve been here with my car twice now and both times for different services I?ve received polite, friendly and swift service. As a woman who knows little about cars, I am very anxious to visit garages alone with my car (as previously I have been taken advantage of), but I feel comfortable and trusting of the staff here. I hope they continue to provide an honest and helpful service for all users.Service: General repairs & maintenance
June 2023 by Paul Birch
Tyre and fitting all done at the agreed time, with no waiting.
June 2023 by James Hodson
Have taken my BMW lease car here on 3 occasions for service, brake fluid change and MOT as its very convenient for location. First 2 visits for a service and brake fluid were all fine. The recent MOT required a new front tyre due to a tiny egg and they left red paint and scratch marks over the face of the polished wheel. I spoke the manager and he denied it was them. I then checked in the workshop and they have a bright red tyre machine. Clearly the chap who changed the tyres needs further training but the manager was a straight up liar who didn't take responsibility for the damage caused. The car is 3 years old with not a single mark on any of the wheels and always washed by my myself so I know if there are any marks or scratches. I reported them to the lease company and would strongly advise against using them for tyres if you value your allows. Hawleys Pro-Tyre is 5 mins away from here and they fitted the previous tyres with no issues whatsoever or Steadfast on Rutland Road.Services: Tires
March 2023 by HAMID
Well trained staff ... Best repair centre for cars
February 2023 by Iqbal Khan
No goodBattery £186Bulleyes £150 + fitted
February 2023 by Sherudo Garu
I was sold an expensive, completely unnecessary service and when I got my car back one of the buttons on the key fob had GONE.Staff didn't care and were rude when I asked about the problems.They are clearly out for your money.In their defence the work was done to a fine standard but an interim service would've sufficed (still quite expensive) and they knew it.Shame on you.Shame on me for not looking closely at the options but shame on you for taking the money and breaking my keys.I won't be going back.
February 2023 by Gary Moore
Visited this site this morning for a brake fluid service on my bmw. All staff friendly and great service spoke to Philip who's customer service was top notch. Won't hesitate to use again in the future thanks againService: Brake service & repair
February 2023 by idk no
Had a blow out on motor way this garage was the nearest we had to get home to InvernessThe guys were great so helpful and understanding quick and efficient would highly recommendService: Tires