March 2023 by John
Friendly staff, decent product range. Joseph was very knowledgeable. Purchased PRX Powermatic 80 in green.
February 2023 by Paul Mills
Couldn?t be more helpful, nipped in with a issue with a watch that the manufacturer said there was nothing they could do, goldsmiths sorted the problem in seconds.\\nYou have gained a loyal customer well done!
February 2023 by Shelley Lawrie
DO NOT GO TO GOLDSMITHS THEY KNOCKED MY ROLEX OFF A DESK AND DAMAGED IT. CLIENT EXPERIENCE DO NOT CARE TOLD ME IT DID NOT HAPPEN AND STAFF ARE TRAINED. I EVEN HAVE CCTV FOOTAGE
January 2023 by Lauren Nash
If I could give this store 0 stars I would, saw a ring we loved in the sale at £2000, but they didn't have my size so the store said they'd order it in, had to chase them as they couldn't be bothered to ring us and tell us it had come in. Suddenly on collection the price had doubled because it was no longer in the sale, finally after getting them to honour the 'sale' price from when it was ordered, we were called liars as to what price was supposed to be, all of a sudden they claimed the sale price was £2750.. had been lied to from start to finish regarding pricing and at no stage had any memener of staff informed us that it had been ticketed incorrectly. Management no help whatsoever, incredibly rude and unapologetic, unless we had a picture of their shop window at the time then apparently we don't have a leg to stand on. Travelled 100-mile round trip just to be called liars and treated like dirt, never been treated so poorly, especially when we were about to spend a decent amount of money with them. Will not be shopping with them again and advise anyone else to be extremely careful!
January 2023 by D G
Attentive and knowledgeable people, very patient and happy to help find the perfect item.
December 2022 by Barry Stephenson
Very professional approach. Not pushy. I wandered away and returned. I was greeted back and shown the item again, offered a coffee, and free gift wrapping. Excellent service indeed.
December 2022 by Daniel Cheffings
This is my second luxury watch purchase from Meadowhall Lower and once again they exceeded expectations. Despite going at arguably one of the busiest times of the year I was quickly greeted, asked the purpose of my visit and when my pre booked appointment was confirmed a drink was offered and brought. Brad offered exceptional levels of service and we had a good chat about watches in general. I cannot wait to make my next purchase and you should make your next here too!
December 2022 by joanne hibbert
Visited goldsmiths today on the upper level the service provided by Laura from start to finish was 5* came away a very happy lady
October 2022 by Matthew Clark
Fantastic service.Purchased a new watch from the store recently and was greeted with a warm welcome. The whole transaction was very straightforward and the team were really helpful and efficient.Will certainly be back in future.
October 2022 by Simon Lee
Nice clean profesional shop. A very pleasant young sales woman served me.very knowledgeable but nothing I could buy that day frustrated. But I'm patiant.some second hand watches available to buy aswell as new.
October 2022 by Gillian McGrath
Friendly professional staff. Good choice, had to order special size but this came within the time period quoted.
August 2022 by Dawn Cooper
The staff in this store are so helpful I got my engagement ring from here and wanted a wedding ring to match. The assistance is so personal here it's great
August 2022 by Trevor Steeples
The staff are so knowledgeable, helpful and extremely friendly. Recommended
August 2022 by Dave Stainforth
Brilliant jewellers in meadowhall, I bought a Tag Heuer carrera calibre 16 automatic a few years ago the staff were friendly and knowledgeable I've just had it back for a service & polish, because I purchased the extended warranty it's not cost me a penny, well worth the money ??
August 2022 by Amy Melissa
Very poor customer service.
Staff are unhelpful and have no knowledge of their products (even admitted this!).
Don?t waste you time and money here. They don?t care about people and ignore complaints.
