January 2025 by Pawel Pawlowski
Costa store is CLOSE pernamently
November 2024 by Marius MIHAI
One of the most awful Costa shops in which I ever been.
October 2024 by James
Just been in Costa this afternoon on Middlewood Rd and had a very poor experience.
Firstly half the shop was closed off allegedly due to cleaning in progress yet 1 hour later in a quiet Costa zero cleaning was happening, replaced by the staff chatting behind the counter instead. There was however what appeared to be a more senior member of Costa staff sat in the area on a laptop (perhaps Area Manager?) until he moved after my enquiry asking if we could sit there, to be told no.
1 hour in I asked about the toilet as all toilet doors were locked, I was told the disabled toilet was in use but must have someone in (yet no one came out of it over the following 30mins or so?) but the others were locked for cleaning but again no cleaning evident ANYWHERE! I tried again after another 40mins or so and managed to get to the toilet finally.
Come on Costa, it was pretty evident you were preventing customers using 50% of the shop area and the toilets to prevent the need to clean up after?.not good service, it?s not about what?s easiest for your staff it should be about your customers having an enjoyable experience.
September 2024 by Max B
Hit and miss, sometimes the drinks are great, other times they give half the volume that you normally get especially if you have a takeway cup (once got half the amount of drink I normally get from other costa's in my takeaway cup). Also the Wifi never seems to work properly or if you do get on it it's like being back in the 90's on dial up. A shame as it's a nice location.
September 2024 by Emma Clarke
Find the staff very uninterested and at certain times rude.
Sep 2024 Staffing has improved, friendly efficient staff today. Very busy, but low wait times.
June 2024 by Jonathan Edmonds
A lovely place to visit with friends for lunch with nice staff making it enjoyable experience ? ?
June 2024 by zsuzsa kovács
Was everything perfect as always.
March 2024 by 980amy9
Asked for no coffee in my cream based frappe but I could taste right away they had put coffee in it. I politely asked if it could be remade as I cant have coffee as it makes me ill and they argued with me and rudely said they definitely hadn't put coffee in it. Such rude staff and clearly aren't bothered about dietary requirements.
February 2024 by Andrew Jordan
My first in this Costa but excellent as
January 2024 by David Higham
Excellent
November 2023 by Peter Cross
I called in this Costa for breakfast while I was waiting for my car being serviced nearby. I had a cheese toastie & 2 lattes while I was there. The staff & food as always were very good.
November 2023 by Culture565507
Well I've been coming for years and in the last 11 months you have put the price up twice and changed from 8 beans to 10 beans for a free coffee. Feel you av left me no choice but to get my coffee elsewhere. Very disgruntled customer. Mr Gingerbread Man
August 2023 by vicky toulson
Arrived at 5pm (closes at 5:30).Half the seating area was closed off because they were already cleaning for closing time, meaning no options to sit on the comfier seats (baring in mind one of our group has terminal cancer).The blind was already pulled down on the food area despite it being half an hour to closing so no food options.The dishwasher was already on so no actual crockery available so all given take away cups. My drink was put in two take away cups inside one another, as it was too hot, and did not cool down during the time we were in there as it was in an inappropriate cup - wound up taking it home and drinking an hour later!If you are a cafe which closes at 5:30, surely cups, food and seats are the bare minimum until that time?
July 2023 by Mrs Carroll
Very limited cake selection today when I visited
July 2023 by Dawn Brookes
Pleasant helpful staff
