January 2025 by Emad
Costa coffee
Nice cafe. Good service where the employees do their best. Good coffee and food. Would love to come here again
January 2025 by Andy Boylan
Great Lattes and lovely, clean and warm Coffee Shop!
December 2024 by Carl Dodd
Great friendly staff
December 2024 by Svend Pedersen
They refused to accept a £ 10.00 gift voucher at the till. Said they didn't do them anymore. What the point of selling Costa gift vouchers if they are not accepted?
November 2024 by Oliver Haywood
A good clean cafe and friendly staff
The negative is mainly due to location that sometimes vagrants / drug users enter for packets of sugar / serviettes. Or to use facilities
September 2024 by Sophie Boyle
I've been coming here for over a month now. The service is great, and the cortados have been absolutely perfect.
August 2024 by james leishman
I came into the branch after a night of drinking too much and in desperation of some good coffee and breakfast. I was greeted by a lovely man who I think was called Aaron (At least that's what it said on the POS system) but was on morning shift 'Tues 23 jul' ; who despite the early morning greeted me and made me feel very welcome, my Americano was perfectly dialled in Which isn't always given with chain coffee but clearly he understands how to pull a decent shot. He also offered to warm everybody's pastries which might sound basic, but a lot of people would skip this step and really shows his attention to detail.He also upselled in a really genuine way that felt natural and not corporate at all which was really nice. The store was really clean so clearly they take care in closing duties which is great too see as often it takes teams staying extra too get this done in a busy store like this.; definitely appreciated from a customer point of view. He had a homeless guy begging for a free drink or food and resolved the situation very quickly and sternly but friendly as well as professionally; he looked out for the customer's sat in the store as the guy was trying to beg them for food. This easily could have felt very uncomfortable for the people inside and they would have felt pressured by this guy who ultimately has put himself in this situation. I have massive respect for having to deal with this kind of behaviour as it can't always be easy and is very repetitive as this sort of thing happens everyday. Too often. I think reviews are overly negative. When really you can see that teams are trying so hard to please customers. I'm sick of seeing old people who order skinny extra hot wet decaf extra shot / half a shot (really what is that about a single shot is like 7g of coffee man)complaining when their cappuccino isn't boiling hot. Which yes, the milk is going to scold. I hope that you see this review and you understand that you are appreciated and that you do deserve to be paid more than you are even in chain coffee And if the business/general manager sees this please praise your barista maestro as he's doing a very good job as well as I'm sure the rest of your team. Thanks guys
P.S I'll give positive feedback on the feedbacktocosta thing as well to help out with any KPIs/goals you might have on there :)
P.P.S I really liked the music that was playing LOL
June 2024 by David Graham
They recently changed the cream for the coffee which is not as good. Maybe too thin? Cheaper source? I no longer like my coffee here, sorry.
May 2024 by Susan O'Mahony
Always enjoy our visit here
May 2024 by Taylor Morris
Staff at The Moor store were very friendly and helpful on Sunday 5th May. Had my hands full with other things when collecting my coffees and a helpful staff member held the door open so I could leave without dropping everything. Other staff in at the same time were also very polite and friendly ??
May 2024 by John Mills
Thanks to the barista in Costa in Next, the Moor, Sheffield who made our day with this cheeky chap.
February 2024 by Mariam Fatima
The costa at the city centre Sheffield is absolutely rubbish?.the staff is not helping they won?t even let you use the toilets unless you buy something?.There are 3 toilets but customers can use one? I have never faced such thing before and absolutely angry at them. I have seen many people forced to buy something just to use the toilets in my 15 minutes stay Absolutely disgusted
February 2024 by Neill Calvert
Nice but over priced. Friendly staff.
February 2024 by Sparkle
Good café here. Would recommend.
February 2024 by Stephen Wallace
Staff were really great helping us out with our lad?s allergies. Strongly recommend for great service. Calmer than a lot of cafés in the city centre.
