August 2023 by Smudge Smith
Customer service is shocking. You have to wait along time to be served as there is hardly anyone on the counter. Sometimes no-one is there at all. 40 mins took to be served once. Awful.
August 2023 by Mahroof Hussain
Always good service
August 2023 by Sean Morley
Very helpful, thank you guys
August 2023 by Ramzan Idris
One of the worst City Plumbing branch. No one is bothered. Phone is never answered, no one ever calls you back. Complete time wasters.
August 2022 by James Harrison
Customer service office staff are usless. Needed a wash basin for the unit I bought from them, was told it could not be deliverd from sheffield as that was the only branch that had them, it took some one in the sheffield branch who I give 5 stars to tell me it could be sent to a branch in Liverpool if the Liverpool branch requested it. Job sorted.
August 2022 by Flush McDuck
The guys behind the counter r class, always there to help, Lee, Paul and Phil. There's also gash (I think he's called) also helps out when busy. Could do with getting the coffee machine back up and running too ?
August 2021 by David Cooke
First time I visited (for personal)there was no one at the counter, I Waited ten minutes then I left. Second time I visited (for work that we have at least 5,000 operatives that can use multiple plumbing merchants, not just this one) I waited ten minutes, then asked a member of staff in the office if anybody was serving and she said they would be out in a minute. Waited another 5 minutes then I asked a different office staff again and he said I just have to wait.. so I left.. again.
Absolute shocking service.
Will not use, and I will be sure to tell the 45 operatives that are just in my team aloan, not to bother waisting there time there.
August 2021 by Wayne Roberts
Fantastic people staff amazing cannot do enough for you
August 2021 by David Howard
Stood outside this city umbi g for 30 mins only one on till disgrace everyone on dinner only one on till will not be using city plumbing again joke
