August 2025 by Gianina Nicula
Today, Me and my two daughters 20 and 17 turning 18 in a few days, went for shopping B&M and we spent a total of £170. When I went to to tills to pay, I 48 year old i was infront preparing to pay for the items, the cashier seen 2 bottles of 4% alcohol and she ignores me completely and asks my daughters from behind me for id. however the casheir ask my second daughter for her id and i told the casheir that the bottles were for me and there was no reason to ask my daughter for id. The casheir told me she wont sell me the 2 bottles and some chocolates that had 0.9% alcohol in them, and at this point the whole shop was watching us over a silly disagreement. I paid £170 worth of shop items but got denied 4% alcohol and 0.9% chocolates. I felt unnecessarly humiliated infront of the entire shop,The cashier was extremely rude and unprofessional and the staff definitely need some more training in customer service skills. We as a family are against underage drinking but the whole situation was extremely unnecessary.
August 2025 by Mark Longley-cade
Clean tidy very helpful service
August 2025 by Multi Retro Man
Always a great walk around. Have plenty of choices and the prices are great too
July 2025 by andy beardsley
Value for money always come out with things we didn?t go in for?
July 2025 by Alan Duncan
Got everything you need for your shop got two stores one in drake house retail park and one in crystal peaks
July 2025 by jamie morris
Great prices and loads to choose from
June 2025 by T J (1nVisiBlade)
Bigger than it looks.
June 2025 by Lisa Walsh
This is a much bigger shop than the one we have in chesterfield & I'm pretty sure there market stalls is bigger than ours in chesterfield as well don't hold me to that though as they both have a completely different set up
June 2025 by Stephen Burns
B & M had what i wanted.
May 2025 by Rob Brown
Never seem to have the staff to deal with the ques at the till. The staff that are on are always so lovely just overworked
May 2025 by SEVEN SEAS
One till open for a queue of 167 customers
January 2025 by Marie Philip
Great product, great prices, lots of bargains
Easy returns
January 2025 by Richard Pearson
Many shelves empty
December 2024 by james mclauchlan
Great place for a bargain whether your looking for toys, food, tools or household items I'd highly recommend checking out b&m they have a bit of everything all at good prices too
December 2024 by Ian Mitchell
Great selection of stuff
