August 2025 by Max Hermon
Beth provided a lovely service today!
August 2025 by Joseph Cooper
Thanks Dan for helping me get the Barclays app up and running.
Thanks.
Joe.
August 2025 by Tom Taylor
Many thanks to Beth at the New Sheffield Branch . Very helpful extremely professional. Really nice to deal with a pleasant person who had time and patience for us . 5 stars plus .
August 2025 by Bakil Ali
Worst bank in England
August 2025 by Sardar engineering consultants
I would like to thank Beth for her kind and professional support in helping me open my account at the Barclays Sheffield branch. She was very helpful, patient, and made the whole process easy and stress-free. I truly appreciate her excellent customer service.
@Beth.
July 2025 by Balu Medamoni
I would like to express my heartfelt appreciation to Ms. Kinga at Barclays for her outstanding assistance in facilitating the opening of my bank account. Her professionalism, meticulous attention to detail, and dedication to providing exceptional service were truly commendable. Throughout the process, I felt thoroughly supported, respected, and understood. It was a pleasure to be assisted by someone of her calibre, and I am sincerely grateful for her invaluable help.
July 2025 by dumitru guia
I appreciate the help I received from Kinga. All respect
July 2025 by Dahlia Samuels
The staff was excellent and everything was done quickly especially Josh and the set up of the building is better than the old branch.
July 2025 by Pauline Seaman
Thank you to Josh of Barclays, Sheffield for his assistance and advice this week. His professionalism, attention to detail and help were extremely reassuring and made me feel supported, respected and understood. Good Luck in the new Barclays location and I look forward to seeing him again soon.
July 2025 by Lauris Zanders
What a waste of time. I had and issues with my statements. Was waiting in a queue and some women with laptop come to me and asked how can help, so I started to explain my concerns and issue where she inturupted me and sent me to machine to print statements(that was not the case of problem), she didn't even listen to what I had to say what's the issue, then some men come to us inturupted me again without saying who is he (meanwhile woman just left) and barclays worker in barely understandable English said I have to ring to some phone number for help... And run off.... I did go back to the queue again. When was my turn, at the desk I tried to explain to the women my issue with statement, however didn't seem to bothered to understand my concerns she just asked to open my app and pres help button to use help service on app. Proper waste of my time traveling to city centre for help and advice. I undertend there is a lot of people coming there however if you can't keep it and do your job maybe it's time to change it. Also drugged woman inside sitting falling a sleep with hers mate( who was under something for sure) while security guard had a smoke in front of entrance. Crazy.
June 2025 by Eunice Bervelyn
Staff was very helpful and friendly. The process was swift and very efficient.
April 2025 by Michael Totterdell
Very friendly staff ( Roheena) who went out of her way to assist and support me with all my varied requests. Great repore with customer.
April 2025 by Lady Clarrisa
I had an appointment with Kinga this morning and she was extremely helpful, very patient and know her job very well good customer service. Thank you.
March 2025 by ???
I was completely discouraged from choosing Barclays as my bank because of a staff on the basement floor.
I had been preparing all the required documents listed in the application for about a month in anticipation of opening a Barclays account. However, since the application didn?t provide detailed information about the required documents, customers couldn't have known everything in advance.
She rudely said I had brought the wrong documents, as if she wanted to argue with the customer, and continuously interrupted me while I was speaking. If she had spoken more kindly and calmly, I would have been willing to gather the necessary documents, despite the inconvenience, and reschedule for a longer appointment again to open the account with Barclays. After this terrible service experience, I don?t think I will ever use Barclays again.
I usually skip Google reviews, even when the service is bad. However, I'm writing a review for the first time because I'm very angry.
March 2025 by Maryam a
This is my branch and have been banking for over a decade.
They are always very good and attentive.
But not today.
Had ordered some cash in, and collected slightly less as change my mind, however when I mentioned I wanted 3 more notes, this customer service lady, of a larger stature , English and short curly/wavy hair didn?t even let me finish my sentence and jumped saying no more we don?t have any more it?s all finished!! Quite rude.
So in a matter of 10 minutes it?s finished? ? and I ordered the cash to collect , and I?m the only one at the counter.
And this was after literally 20 mins of going through security (that I was randomly picked) and it was taking forever and my baby crying in the background , she didn?t even tell me what was happening until I asked her, then started explaining in a not very nice tone! The ones when you regret asking the question ?
The original lady that dealt with my query was not English, she was very nice and lovely.
I wouldn?t want to see that other lady next time when I go in at all ? This customer service rep makes you uncomfortable for being a customer/client there (a shame I didn?t catch her name) but I think I described her well.
