August 2022 by Maria Ming
There are no staff around to help !!! When I did ask staff for an item they just pointed me in the direction it was - i asked a 5 staff in total before I found the item
Poor customer service
September 2021 by WhiteWolf 1867
Spent a lot of money here over the past few weeks. The stock is always good and the quality of there products are great. I love the outdoor/garden section and will be heading down soon. Only awkward interaction is on weekends the same homeless guys sits on the exit asking for change.
September 2021 by Julie Marshall
I liked the store at Greenland Road better, but good selection
September 2021 by Ian Lilleyman
Plenty of parking space. Clean premises. Helpful staff.
September 2021 by Kathryn Louise Warhurst
Spent time pricing up
September 2021 by Steve Chester
Big store lot of Quality goods and services. Staff are very helpful. Would recommend. ??
September 2021 by Melanie Kosky
Staff were so rude here today. Went with my mum and brother' aged 65 and 30' I am 49. Tried to buy tablet form water cleanser for hot tub' a floating light and a holder for the tablets.... My brother was asked for I.d. and because he didn't have a driver's licence or a passport they couldn't sell them us. They was for my mum so she offered to pay cash and they said no because she was buying them for my brother. We explained he was just going to purchase them for my mum as a gift but not wasn't good enough. Absolutely disgusted with how we was treated. Asked to speak to someone else higher positioned than the cashier(Who was all of 20 herself) and she called the guy off the next till who was in his 20s also and he said sorry no it's company policy. Clearly we all was well over 18. Will not be purchasing anything from B n Q ever again. Will take our purchases to Wickes. Absolutely disgusting!!!!!! Minus 100 out of 10!!!!
August 2021 by Geoffrey Caron-Lormier
Used click and collect, worked very well.\\n\\nIt was easy to order online, and select the click-and-collect option. They sent a text when our order was ready for collection.\\n\\nAt the shop, we found the staff helpful and friendly, and our order was easy to find and wheel to the car.\\n\\nIf you know what you need/want, click-and-collect is a fab option!
August 2021 by Waqas Rashid
Very helpful staff aswell in the garden centre giving good advice about composite fencing. Plenty parking and plenty space. Staff available to advise all over
February 2021 by Abbie Jones
B&Q is disgusting! There was a recall for a product which is a fire hazard!
February 2021 by Abbie Fox
B&Q is disgusting! There was a recall for a product which is a fire hazard!
Took the product back with the receipt and they will only credit note the amount they are at now and not the original price we paid even with a receipt! ?
February 2021 by Wayne Roberts
This place is brilliant massive size store very wide isles very easy parking especially for vans.\\nLuckily for me I'm trade point straight in and out Sheffield Store is one of the biggest I've ever been in and I have been to a lot of b\\u0026Q covid-19 rules after be followed no waiting around staff very very helpful 10 /10 I'm
August 2020 by Florence Flossie Rica
Thoroughly unpleasant and unprofessional hired security 'thugs'
September 2019 by Sara Fox
Watch out for parking fines. You're only allowed to park here if you stay in the shop. You can't park here and pop to a nearby shop and come back. Even if it is only for 5 minutes.
August 2019 by Neeko Zampata
Went into store on Sunday with my wife to order my tiles. Picked up a pack of white tiles and asked for 25sq metre to be ordered and delivered. The tiles that were delivered were brown and not white so I contacted B&Q and spoke to the manager on the trade counter... all I can say is wow, not 1 apology and proceeded to blame me for bringing the wrong pack of tiles to the counter. Possibly one of the worst customer services I've ever had and this is from a trade customer who spends £100's each month!