November 2023 by Dawn Cook
Don't really shop at Asda much now, their shelves are always empty. One of the reasons I no longer do my main shop thereA friend had highly recommended Asda's own banana cake from the bakeryLoved it, Texture and taste spot on. Price really reasonably
October 2023 by shelley cundy
Absolutely terrible, I have moved to another pharmacy which are really good. I had to use asda pharmacy on Saturday as my new one was closed, I got there at 4:20 handed my prescription to the lady on the counter who told me it will be a few minutes, so I sat down waiting, it got to 4:40 and I was still waiting so went back to the counter and politely asked if it was going to be much longer as I could nip into asda to get my few items of shopping, another lady said to me 'I'm sorry were closed for our break' and I got a very discusted look from the pharmacist, I explained to the lady that I had brought the prescription in at 4:20 and the other lady told me it would be a few minutes hence why I went and sat down. Nobody took into consideration the time I handed the prescription across and instead just let me sit there like a lemon thinking they were sorting my prescription when instead they were actually just ignoring me, when I asked why I was told it would be a few minutes the pharmacist very nastily said to me 'I'll do it for you now, but we are on our break' I would avoid this pharmacy and go elsewhere
September 2023 by Tracey Gaines
I called on the 5th Sept to be told there was a 15 minute wait said ok called on the 12th Sept at 4.35 to be abruptly told we are closed open back up at 5. Sent husband on the 13th Sept to collect the prescription which I was told 15 mins for on the 5th sept to be told it wasn't ready and to come back in 40 minutes. I will never use this chemist again terrible.
September 2023 by Ben Whittaker
Absolutely appalling this place. Getting worse every time I have to go there. Without naming and shaming, some of the staff there really shouldn?t be working with people. Rude, arrogant and totally obnoxious; besides the fact they?re completely incompetent at their job. Tried to complain in store before and got nowhere, just fobbed off with poor excuses for their staffs behaviour
September 2023 by Dawn Thompson
Stood in a queue for 15 mins only to be told I had to come back after an hour. Absolutely disgusting when people are in pain awaiting medication. We live 20 mins away so we will have to come back. Shocking service. Should be more staff on, on a Sunday
August 2023 by Shoana Hydes
I moved to this pharmacy because my old one was bad but this is by far worse. I have a brain condition and without my medication I end up in hospital and could loose my eyesight. I've called over 30 times nobody answers the phone to check if the medication is ready and when you waste your time going there get told its not ready and to come back even though the medication was ordered between a week and 2 weeks ago. Should be bagged and waiting for collection. Some people have conditions that require lifetime medication and this pharmacy clearly don't care. ( don't bother replying with an apology, because reading other reviews. It clearly doesn't change anything).
July 2023 by Alan Clarke
Absolutely terrible service,each time I go to collect prescriptions they're never ready,then have to call in another day. Its OK if you've nothing better to do
July 2023 by beverley wildie
Absolutely disgusting- every time we go to this pharmacy we are asked to come back in half an hour - we do that and then have to come back again as medication is never ready ! This has been ongoing for months !We don?t always have time to sit around 2 hours waiting for medications to be dispensed- staff apologise but no changes are being put in place to improve service ! We are having to change pharmacy?s now !!!There is no delivery service and we are collecting on behalf of an elderly relative- very very poor service !
July 2023 by Tamara Addison
Would leave it a -1 if possible. By far the worst pharmacy I?ve ever come across. They had my prescription a full week, I didn?t not collect immediately as I knew they was slow at making them anyway and I was not desperate for the medication, however I phoned ahead to make sure it was there, they said yes. when I arrived, I waited half an hour in queue that only included two people before me, both was told they needed to collect there prescription two days later, for them to then tell me to be told the same, despite me be told mine was send 1 week earlier on the phone. AVOID AT ALL COSTS! COMPLETE WASTE OF TIME! They will happily see you die before giving you your tablets. They act like there in the back cooking up the tablets themselves rather than just ordering, I?m not usually a Karen, but I have previously worked in a pharmacy myself so I know how it works, but sadly the women in this chemist do not seem to know how to run it themselves. They only thing they can run up, is a phone bill.
July 2023 by BEN LOWE
Not even 1 * could I rate the service at this disgraceful pharmacy. I got to the counter 2 people before me were awaiting their medication. & 3 people were waiting before me.The 2 people waiting for their meds had gone after 10 mins. After 20 mins or so there was 1 lady in front of me who was told it would be a 20 minute wait because the prescription had only come in that afternoon and therefore would not be ready to go.She was not happy & there was now 5 more people behind me in the queue. All were chatting about the pharmacy being understaffed.The pharmacist himself came to serve me & I said to him (politely) mine came in 2 days ago so should be bagged, labelled & ready to go based on what the previous person was told. He went to look for my prescription but was interrupted by a the only other member of staff who said "It's going to be 1 hour"I can only imagine that she had heard the growing number of patients awaiting to be served & were not happy at all - including 2 who were elderly who couldn't sit down until after being served .Now I don't blame the staff it is not their fault that there was only 2 members working in a busy City pharmacy - the shop is big enough to cope with at least 5 members at a time.But they are putting up with it when they should be complaining about being understaffed.I have already asked to have my prescriptions done elsewhere as this is not unusual for this place.See the Reviews there are more 1* than any other option.**UPDATE**So I went back in today & there was 1 person awaiting medication - but I recognized it was the same pharmacist - & guess what - "we will have your prescription ready in 1 hour."I politely said that is fine I will wait here for it. And low & behold I had it in my hands in 15 mins.
July 2023 by halina nur
Disgraceful! Visited 26/6/23 waited 50 minutes only to be told by pharmacist it would probably be longer maybe another hour! I complained and told him he should have told me that in the first place so I could leave and collect later. He apologised and said rather patronisingly 'Let me tell you how it works' to which I interuppted and replied 'I'm not interested'. Should have continued with saying ' it doesn't work does it!'I felt very sorry for the two lady assistants who were being asked by the pharmacist to do things for him like they were doormats and also had to serve the public and deal with complaints about delays in recieving medication, one of them looked like she was going to burst into tears under the pressure but she kept her composure, only just though! In the back the pharmacist waffled on with a female pharmacist who was chatting with him, giggling that she couldnt find her pen and batting her excessive caterpiller eyelashes in full view of the public. Really!So unprofessional!
July 2023 by JANE WHITE
Absolutely terrible!! Phones turned off most of the time so you cant get through,the wait is unbelievable I waited an hour & half for prescription that had already been made up and it was sitting on the floor. BAD BAD MANAGEMENT AVOID AT ALL COST !!
July 2023 by Cindy Levick
Really bad service. Was told it would take 20 minutes for prescription. About an hour later still waiting. Will be letting people know if they ask. Disgraceful
June 2023 by Simon Herbert
Prescription sent down at 8pm from GP.Wasn't ready at 12pm the following day told to come back later.Went back at 5pm to be told it still wasnt ready. They said it would be ready in 2 hrs.Both times I had to stand in a queue for over 30 mins.24 hrs to pack a couple of tablets is beyond a joke.having no Number to call before setting off on the journey to see if they're ready is a joke.Sure they're busier than usual due to another pharmacy closing down. But you're getting paid per prescription issued so put more staff on to deal. With the demand1 person behind the till and one person dealing with measuring out prescriptions is not enough.
June 2023 by N Bamforth
Knowing I need my painkillers desperate for my pelvic pain. Always ready soon as I order or says it will be 30 mins, but does it in 15 min. I know I can rely on this chemist. Thank you so much for looking after me.