February 2024 by Margaret L
Rang for a query and nearly had my head snapped off. I was polite but in the end felt like an inconvenience. Only wanted a copy of my prescription as my glasses have broke and I can?t do anything without them. Can?t work, can?t drive.. impractical for me to even leave the house. Was met with a cold, rude toned woman telling me they can?t do it over the phone even though I provided security details and I?ve checked on this after and it states everything but the PD can be provided on request. So now I?m out of work until I can get some new glasses, and her only excuse was ?you might write it down wrong? and when requesting it in the post then she had to sarcastically remind me it won?t be today ?no postage today? on a Sunday. I?m not a moron? She was an absolute c-nt.
February 2024 by Dazzler59 G
I can highly recommend this store went here for a pre booked appointment. As soon as I entered the store I was met by friendly helpful staff who took my details and talked me through everything as she filled in the form holding my details. I was seen to promptly and professionally and every test was explained to me as they took place. Will definitely use again in the future.
February 2024 by Lesley Fell
Not much choice of frames
February 2024 by Carla Terra
Amazing treatment.
February 2024 by Mick Emery
Poor service as norm
February 2024 by Daniel Miles
Overall professional members of staff from store front to the optician. Had my glasses within a week and very impressed with the level of service I received and the quality of my glasses.
February 2024 by hayley newby
Quick efficient polite friendly and very helpful
January 2024 by Nadiyah Hussain
Amazing service been with these since my childhood always gave me the best experience
December 2023 by John Dodds
A quick straight forward experience on both visits to the opticians to have my eyes tested and choosing my new spectacles, and collecting them a short time later of which I am highly delighted with.
November 2023 by stephen gilberthorpe
They did a decent job. What more can be said
November 2023 by Clare Foulkes
Excellent customer service, support in choosing the right styles and great prices. Some staff could do with a lot of training in Rotherham town centre this is disappointing.Quite rude.two staff in particular were amazing Aisha and Mohammed my grandad has early dementia their attitude was so kind and caring, and very patient Specsavers are lucky to have you both you were clearly raised by great caring parents thank you both.?????
October 2023 by Ian
Friendly staff, knowledgable, helpful, and not in a rush to take your money
October 2023 by Bernard Horan
Good, friendly staff and good value for money
October 2023 by Polly Dix
Well run and friendly staff
September 2023 by Mark Andrew Smith
Excellent service and good value for money