March 2024 by Jamie
ALWAYS LOSING MY PARCELS
February 2024 by Mindful Builder
Rotherham royal mail waste work all day now everything change only a few hours open a day better is closed forever. No open for a few hours.
January 2024 by Md Imtiaz Ahmed Shakib
Very nice
December 2023 by wendy whitehouse
2 days trying to get through on the phone, no email address.
December 2023 by Tomas Augustas
Terrible service, got many parcels with no attempt to deliver but saying delivered royal mail delivery office, went to there to pick it up and they say its not there and its been delivered to me already they wont say to where or which house, give no more info - a week after few parcels actually been delivered to me but some is still missing including item i sold on ebay and it was return item, as it shows delivered on the system i had to refund the buyer wihtout knowing if retuened item is damaged or he jyst sent only box! This is really bad, how comes you provide false info on tracking info? Why it shows delivered to delivery office if its not there? Why dont you provide more info? This is worst service especially when we talk about ebay returns! Jokers, you should be prosecuted for this! Clowns company! Stupid location for this office and no help every time, and lies - always says its been delivered already.... Why i came here than? Cant say anything good about this place anymore, FALSE TRACKING INFO - FIX IT ASAP
December 2023 by Steve Maggs
Absolutely atrocious service. Everytime I call the standard reply is ?we are extremely busy and the waiting time is over 30 minutes? I have waited over 30 minutes and I would be still waiting now.
December 2023 by Christina Rosie Donnelly
Consistently losing packages then coming up with the excuse of ?well we do have agency workers out at the moment? (quote from someone over the phone with an issue a colleague had) either accusing them of theft to try and cover the complete neglect they have over people?s goods or saying the signals bad as soon as we have a complaint.
December 2023 by Michael Harker
Incredibly short opening times if you have a parcel to collect, only 8am to 10am.
December 2023 by Terry O'Brien
It was very easy to pick up my parcel and the lady was very friendly and polite
October 2023 by Liam Sunderland
Opening times are ridiculous... Some of us have to work and 8-10am is absolutely ridiculous.
October 2023 by ian moore
When parcelforce themselves tell you all is not well at this place you worry. appalling processing times. no communication and in this case despite paying a substantial customs fee the parcel from the USA is 'lost' - being given 'general numbers' does not help
October 2023 by David Oneil
Held my parcel for 3 days without it moving. Useless customer service infact there isnt any! Disgraceful i pity anyone who has to deal with these scumbags
August 2023 by Liga Golightly
Working not for customers.Working hours just from 8am to 10am.
August 2023 by Joe Deakin
What the hell is happening to Royal Mail???? Parcels being stolen (even with tracking reference) ? non deliveries and then LYING to people saying the property is UNACCESABLE when they haven?t even tried to deliver it !!!! Disgraceful!!!!!!!!!
July 2023 by Alan Greatorex
Shockingly poor service to the public of Rotherham. Hardly open at all, meaning you are unable to view items which THEY say are underpaid, before committing to pay any excess. Royal Mail are appalling.
