July 2025 by Andy Thackeray
If I could give them zero stars I would.
I've just moved to Rotherham and thought boots would be the best pharmacy to use for my nomad prescriptions, on collecting my first set they have flatly refused to put them into nomad packs even though the prescription was sent through in the correct format to do so.
I feel terribly let down by boots Pharmacy and the absolutely unhelpful staff
July 2025 by Maddie Wanderlust
Friendly and efficient service
July 2025 by gillian stevens
Picked up my boots parcel. Difficult parking
July 2025 by Callum Lawson
Brilliant
April 2025 by Scott Bates
All good
December 2024 by Lucy Keeling
Went above and beyond for my daughter today.
September 2024 by Sue Wright
Dealt with my request straight away, polite friendly staff. No problem using them again
August 2024 by Sam Brooks
I had to collection for a 100ml of aftershave and only received 10ml. Couldn?t claim back as they said it has been packed correctly. Would not recommend
July 2024 by Neil G
Brilliant team at Boots Stag, Rotherham. Staff always rushed off their feet but always friendly & greet you with a smile.
Thank you to the manager & staff for your brilliant service x
July 2024 by Gemma Lancaster
Wish I could leave 0 stars. Woman that works here (older, name beginning with J, curly asymmetrical hair) is vile. So rude, no customer service at all.
Tried to collect a prescription too be told it wasn't available and they tried phoning me but I didn't answer. I was probably at work if that's the case but no voicemail to inform me of the issue. I asked why no voicemail was left and didn't get an answer.
Then I had a private prescription to collect issued via Westfield Health. She tried charging me over £16. I asked why it was more expensive and was told I pay for the item not the prescription. Fair enough. I asked if there was an over the counter alternative and there was - priced at £6.99. I asked why she had not offered that as an alternative. The pharmacist appeared from the back room to tell me she was going to offer that. I said she was not and that she'd already asked me for the higher price. He started to argue with me and an elderly lady in the queue behind me stepped up and said she heard and saw everything and that I was telling the truth and she would back me up.
I told the pharmacist that when someone walks in there they are trusting them to give them help and have their best interests, that this is clearly not the case here. The woman told me that the reason the other drug was more expensive is because it was 150 doses on the prescription. The pharmacist gave me a copy of my private prescription and the dose on the prescription and the item I was sold is EXACTLY THE SAME.
I will NEVER set foot in this shop again. How many times have they ripped off people here? How many people have been made to feel the way I was today? Are they getting more money immorally from elderly and other vulnerable people living in our community?
Visit this shop and judge the attitude for yourselves. I would like to add this was not the usual pharmacist that I have seen in the past - he was always very polite.
My prescriptions will now be collected elsewhere.
April 2024 by Michelle Cooper
Helpful staff. Always get what I need or they will order it fir me. Good prices and offers
February 2024 by Jono Uttley
Don?t use this pharmacy an old lady with short hair is the most clever rude person I?ve ever had to communicate with just because I couldn?t give answers to what she was asking disgusting and unprofessional will not use this place ever again.
April 2023 by Mrs. Rutherford
(Translated by Google) very friendly and i like it(Original)??????????????
September 2022 by Imran Mohammed
Great store local staff very knowledgeable and friendly.
July 2022 by Dmitriy
(Translated by Google) I liked that in this pharmacy there are drugs that are not found in other pharmacies(Original)??????????? ??? ? ???? ?????? ???? ????????? ??????? ? ?????? ??????? ?? ?????
