Useless. One member of staff on help desk and one member of staff on cashiers desk with an old customer taking years to sort something that could be done over the internet easily. 500 billion in deposits and 2 members of staff on at the only branch in miles. Close your account and run.
July 2025
Poor staff constantly moaning and pulling you away from till always trying to get you to use machines when you need member of staff pulled out of Q to use machines then 3 people who were behind me in the Q got served before me at the till while i waited to pay money into the bank ended up walking out as the member of staff... read full comment
November 2024
what a ridiculous thing to do closing mexborough branch on Fridays this is a market day probably the busiest day of the week for mexborough the ques out side was long the weather was very cold one couple had come from wath some one said well there's always Saturday but that's no good when people are there Friday to use... read full comment
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