June 2025 by Grant Kovacs
Always super helpful but went above and beyond for today's book signing with Darren Shan, after waiting quite a while the staff could see we were trying to keep our 2 yr old entertained waiting and they took it upon themselves to ask people ahead of us if they wouldn't mind us going next.
Super informative about books in general, just 5/5 really.
January 2025 by Sebastian Hardy
Good selection of books and book accessories. Good on-site cafe as well.
January 2025 by Noémi Hajdu
Huge crowd after Christmas. We sat at the cafe, the walnut-coffee cake was good.
The toilets were extremely crowded and the cleanliness was poor. And why do they haven't men toilet (disabled one only)?
Anyway, Waterstones are the best places in the UK.
December 2024 by Marcus Chambers
Fab book shopped, complete with a nice cafe upstairs.
December 2024 by Shelley Wilkes
Lovely shop. Staff are exceptionally friendly and helpful. The cafe is outstanding.
December 2024 by shadow May
Great shop for all your book needs and when you go up stairs they have a beautiful cafe staff very helpful and friendly
December 2024 by Ellenor
I love a good book shop, it's not the cheapest but what a selection
September 2024 by Sandra Rutkowska
The girls at the store are amazing and always provide with a good book recommendation
July 2024 by Jill Ward
Lovely book shop . The cafe as improved greatly, the staff are really friendly and helpful. They are in the bookshop too.
July 2024 by JRE
This is a (relatively) small Waterstones branch but has a good choice of stock, books & non book items plus a rather good coffee/cake area with a good choice of light refreshments
June 2024 by dci1948
Very nice, lots of space to sit. Very pleasant staff. Highly recommend.
June 2024 by Nai Nai
Great bookshop with Cafe and baby changing toilets
May 2024 by Bradley Allen-Holland
Nice book shop with decent cafe
May 2024 by Joy Loft
Bought my son a present from there. Grow your own Venus Fly Trap. Bought it in February, for a birthday in March, but when we opened it the key ingredient (seeds) were not there. Couldn't find the receipt by now and I don't go into town very often, but happened to pop in one day (now April ) and explained what had happened and the young lady said if I had proof of purchase on my banking app and the box and contents were ok, I could return it. 2 weeks later I returned with the pdf of the sale and my box and the young lady was SO FRIENDLY and helpful. She checked a couple of other boxes to make sure the seeds were there. (They are smaller than poppy seeds) And after a friendly chat. I walked away with my new Venus Fly Trap and a smile on my face from such a positive encounter.Young lady needs a raise. Wish I knew her name
May 2024 by JULIE SUTCLIFFE
Nice friendly atmosphere. Staff are amazing. Food and drinks excellent.
