August 2025 by John Quinn
we dealt with robert in the frenchgate store in doncaster he was very helpful and took his time in dealing with us very good
August 2025 by Tomek Zajac
This was the biggest mistake to join here, but finally im off, how you can charge 28f unlimited for all only sim card ???!!!! And loyal customer ??! I dont have nothing to people who working there but tho this company.
July 2025 by Isa H
I had an outstanding experience with Andreea from Vodafone. She went truly above and beyond to help me with my issue. Her professionalism, patience, and dedication were remarkable. She took the time to listen, understand the problem, and find a quick and effective solution. Andreea is the kind of employee who truly makes a difference ? empathetic, proactive, and detail-oriented. Thank you so much, Andreea, for your incredible support!
September 2024 by Jacqueline Sparham
Got a phone upgrade from Frenchgate, jade gave excellent service, very helpful, went back day after to sort issue and Ashley was so helpful and so friendly, sorted it in 15minutes, both excellent ?
July 2024 by Annson Joy
Worst place to visit to get a SIM. The staff doesn't have any knowledge about the plans or even how to top up. When i visited there was one guy and two girls just sitting and talking and doesn't even care to help you. They were so rude as well.
May 2024 by Paul Birkinshaw
My experience today. Purchased a dongle from the French gate shop... all good with the lady with long brown hair.. thank you, however it was the wrong type I wanted a mobile dongle not one you have to connect to the computer but this type of detail was not explained. I returned to the shop and was met by a very aggressive Natalie! I tried to explain the situation but she just told me I was in the wrong and did not know my terminology mate! Natalie then proceeded to ask me for a 4 digit pin number ? which I had not been given or set up ... once again with an appalling, aggressive manner! At this point my wife left the shop because of her attitude she still kept saying "well what's your pin ,you should have one as a customer of Vodafone...what have you used in the past ? I replied I am a new customer. At this point my wife returned and Natalie said to her you don't need to be here! My wife replied this is my husband and your attitude is shocking she replied I am refunding you let me do it. Natalie then produced a receipt and said here you need to sign this mate ! My wife explained we are not her mate and I should be sir or Mr Birkinshaw she replied I am Australian .... we walked out of the shop with a trail of abuse from her with everyone in the shop listening...never in my 61 years have I ever been treated so badly !! Think the Manager of Vodaphone needs to have a serious word. Left very shaken and upset ?
October 2023 by roger rawlings
Leah was a pleasure to deal with today ,she was busy but still did a great job serving us with a new phone for my partner and cleaning my phone as a bonus
September 2023 by paul dacre
Excellent service. Nice friendly staff The young lady that served me was very helpful and went the extra mile. First class.
September 2023 by Maddie B (iMDEADmadDIE)
The Vodafone 'Real life staff' are nice and helpful, just don't ring the bloody customer service in India Jeeeeeeeez
August 2023 by Mathew Wilks
It's OK.
July 2023 by Maria Braga
Very helpful, staff but they are so lazy..
March 2023 by anthony smith
Staff were very helpful.
February 2023 by Layla khan
Very happy with the service provided by vodaphone advisor (LEAH)..Thanks a lot ...
February 2023 by Anita Riegler
Everything went smoothly, the lady was helpful and nice with my kids. Only bad point anytime I go there the waiting time so long...
February 2023 by George bogdan Dumitru
Super ,wow nice experience and good employee
