March 2024 by Nomis
Its ok like the rest of them, can be a tad pushy but its sales not every sofa on display bit dissapointed but hey ho
March 2024 by maurice Needham
First rate service by Dean @ York Road shop.
March 2024 by Don Jones
Friendly and informative staff. Not pushy salesmen, introduced themselves then left me alone to look and answered my questions when required.
March 2024 by Rachel Denton
Excellent service would highly recommend. Staff very knowledgable about the products
February 2024 by Jennifer Bellis
Good friendly service, covin safe.
February 2024 by paul mee
Perfect service no pressure. Callum the salesman extremely helpful and patient.
February 2024 by Jean Elwick
I was really pleased, that I was given time to browse , without an annoying sales person breathing down my neck . Once I had chosen what I wanted, the saleswoman, (sorry forgether name), was so professional. After explaining the layout for delivery and the difficulty in the tight turn getting furniture to the lounge, she was able to assure me that it wasn't a problem , as what I had chosen came apart, even went the extra mile to explain the complete breakdown. Looking forward to my new settees being delivered.
February 2024 by Connan Murray
Would not recommendBought a sofa from this branch and paid for it on the day and was told it would arrive in the next couple of days.We didn?t hear anything so we contacted them to track delivery to which they said they had no log of us even paying for a sofa. After this was resolved and delivery was arranged the sofa wasn?t even in a condition to deliver and they contacted us saying the sofa wasn?t fit for purpose.Unprofessional in every stage of the process and didn?t even end up with the sofa.
February 2024 by Kev Ormston
ZackOrdered our suite couple of weeks ago , zack was very attentive to all our needs,supplied us with all the information we required nothing was too much trouble for him ,made us feel at ease which made our decision an easy one thankyou zack for your excellent customer service.Regards kev and dawn ormston.
February 2024 by Rachel P
Looked after well and Teddy Pom Pom found his perfect sofa !!
February 2024 by Ken Smith
I visited the doncaster branch of SCS on the 11th of February, to purchase a reclining chair. A lovely lady called Beverly (Bev] was very helpful, answered any questions I asked. I purchased a rise and reclining chair. I highly recommend SCS..
January 2024 by Nigel Hart
I?ve delayed writing this review as I wanted to receive my sofa first, and due to the Christmas period, my sofa was understandably delayed.I purchased the La-Z-Boy Nevada sofa on the 29th November 2023. I was served by Philip at the Doncaster store and in all fairness, this must have been one of the easiest sales that he has ever done as I knew exactly what I wanted.The sofa is modular and therefore I knew which modules I needed. Phillip was very helpful in making sure that what I had in mind was right and took the time to show me similar items in store and one sofa that was from the Nevada range in the colour that I decided on and helped to reassure me that it would compliment my carpet (I had taken a sample of carpet with me).The whole transaction was painless, and Philip has even sourced me 2 complementing cushions, which I need to collect now that my sofa has been delivered.Furthermore, on the 2nd December, Philip contacted me to tell me that SCS had an offer on where a complementary cleaning kit and easy sliders were being added free. He updated my order accordingly and informed me of the update.On 4th January 2024 I received a text telling me that my sofa had arrived at their depot and was scheduled for delivery on the 11th January. This date was not convenient due to my shift rota, so I phoned to re-arrange delivery. I was offered the 13th January, but this too wasn?t convenient. I asked if I could have the 15th January and was told that SCS don?t schedule deliveries that far in advance and that I would have to phone on the 08/01/2024 to see if my preferred date would be available. The woman I spoke to was a bit off hand and had the audacity to ask what was wrong with the original date. I shouldn?t have to justify my reasons why other than that it doesn?t fit in with me. I wasn?t asking for a date weeks or months down the line.Not wanting to risk having to pay an additional delivery charge, I phoned back on the 5th January and asked if I could have the 13th January but an afternoon delivery as I would have come off nights early hours that morning. I was told that wasn?t possible and was offered the 15th January. Why could I have not been given this date the day before? For that reason alone, I have knocked off 1 star.The day of delivery went smoothly. The tracking service was fine, and the drivers made up half an hour with their other delivers. Aaron and Todd were my assigned crew for delivery. I couldn?t have asked for more.The chaise part of my sofa was too big to fit through my lounge room door and was too big to go by the side of the house for entry through the patio door. The alternative was to carry the chaise through the snicket and to attempt to lift it over the back fence. Fortunately, Todd was able to lift up the fence panel and we were able to carry it through the fence and into the house.Todd and Aaron were efficient in the setting up of my sofa and ensured that everything worked fine. All packaging was collected and removed.The La-Z-Boy Nevada sofa is to die for. I?ve only had it a couple of days so not able to testify on how durable it is or if it is worth the money, but first impressions are positive.
December 2023 by Nathan Langer
We bought a sofa from here last year in November 2022. The delivery was delayed leaving us without a sofa over Christmas. Our sofa arrived and everything looked great however we?ve had nothing but issues since then. The quality of the sofa wasn?t fit for purpose and ripped, fell apart, squished and deformed within weeks of having it. We?ve battled with customer services for the year since last year and have been told that we could have a full refund or swap for something of equal value.Upon revisiting the shop we were spoken down to and made to feel stupid by a bald man at the store. He wasn?t interested in anything that we had to say and started deducting money off of the amount that we had to use for a new sofa. Told us we need to pay for another delivery, we need to pay for sofa care again. By the time he was finished we were down by ~£400.If you want a sofa, go to a sofa store that actually values your custom instead of a store that wants to take your money and provide a subpar product and then charge you extra for doing no work to help you resolve anything.
August 2023 by TeacherToolkitDemo
Bunch of crooks. Just found out they delivered my mum furniture that isn?t like the one she ordered. So now she?s going through an Ombudsman to get it sorted. Personally I?d have just dropped it off in their showroom. Pretty unthinkable in this day and age. Do not spend any money here, do yourself a favour and go to furniture factors round the corner.
January 2023 by Greta Barraclough
Good information on the leather and material on the sofas. Lovely young man I think his name was Ash. We will be back just got to make our minds up which one we want.
