October 2023 by Michael Ramone
They fixed my car right up and it's been working well ever since - and charged me significantly less than what I was expecting it to cost. They took a very bad experience I was having and turned it into a good experience, and I can't express my appreciation for them enough. Definitely consider them for your needs.
March 2023 by Rob James
Always very helpful polite and all staff brilliant use it every year now for last 3years would recommend to everyone
October 2021 by Su Parker
I got their phone number from their website and rang at 840am,website states they're open at 830am. A muffled voice answered and rudely said "I'm on holiday" and put the phone down on me. Shouldn't advertise they're open then, and no need to be rude!!
October 2021 by Paul Weir
MOT carried out to a very thorough standard. Very professional and friendly team.
February 2021 by Yvonne Mason
I used One Stop Garage for my MOT and they said it failed on the brake pins. They quoted me £180 to complete the work. When i went to collect my car they said the outstanding amount was £280 and said it took longer then they thought. I refused to pay the additional £100 as I'd be quoted £180, they said if i didn't pay the amount in full i wouldn't get my car back. Left with no option but to pay i drove my car home only to realise my brakes weren't right. I took my car for a second opinion to Kwik Fit. They said the brakes were binding. Therefore, One Stop Garage not only ripped me off but they didn't even resemble my brakes properly. I warn you this garage is not reputable and are con artists. Please don't useService: Brakes
June 2020 by Andrew (AndyMac)
What can I say except brilliant service. I took my Jaguar in for some work and Mark & his team were very courteous and I was informed all the way on what was happening. I was greeted with a smile and asked how I was which I thought added the personnal touch. My final bill was very competitive so unsure why others say they were overcharged but One Stop has a customer for life. Great Job all round.
September 2019 by Jan Mayor
Once again Mark has given us tremendous service at a great price, good advice and turned round so quickly. The Vectra needed , front shocks, dropliners, brake pipes done and rear pads and now it really does drive well. It is great that a family business is surviving against all the big boys, Definitely recommended *****
August 2019 by Andrew
What can I say except brilliant service. I took my Jaguar in for some work and Mark & his team were very courteous and I was informed all the way on what was happening. I was greeted with a smile and asked how I was which I thought added the personnal touch. My final bill was very competitive so unsure why others say they were overcharged but One Stop has a customer for life. Great Job all round.
July 2019 by Andy Owen
I have been using mark at one stop car care for over 5 years
June 2019 by Anthony Simon
Very expensive and dishonest I had my water pump changed here at a cost over £100 more than other garages in the area but I needed the car doing as soon as possible so swallowed the extra as the car was with them already.
June 2019 by kerryanne rushton
I would never ever write a bad review if i had not just had the worst customer service i have ever received. In fact it was very upsetting. I took in my vehicle for an MOT this morning and all seemed very good to start with. On returning after an hour the gentleman who owns the place then had a conversation with me saying all has passed apart from some side marker lights that weren't working, he said he was unsure whether that meant a fail. He then said he did not have the time to research the matter further and would put it has a fail. Okay so although i did not completely understand the rules surrounding this initially i said that i would get them fixed and return later in the day. Having no confidence in his decision and also understanding he was busy i thought i would take a look at DVLA guidelines regarding marker light requirements. Having looked i very quickly realised that it is not something should be tested on my vehicle....just for further reassurance i took my van to 8 other mot testing stations in the area and they all immediately said that the marker lights are for show and it was not a requirement for them to be working as part of the mot. it was not really a case for me to prove the person wrong but i thought it might be helpful information for both the garage and myself. So i called back the manager and he was extremely rude and did not seem to be happy that his judgement had been questioned and said come get your cash back. He then said i was wrong and that he was right .......which was not the case.....in truth he was just an arrogant man who did not want to be challenged on his poor decision making..... so having wasted my entire day and coming home very hurt and wronged i felt that this review needed to be wrote. Surely it was not wrong to question this person.... maybe i caught him on a bad day..... the result was money returned but no MOT because he spit out his dummy.
April 2019 by Royce Andrews
Had a service and mot on my car last year took same car this year and was charged. £62 more for same service and mot. On querying this increase of42% and presenting internet price of much less than I had paid I was told by Mr Jefferies the owner that he didnâ??t advertise on the internet. On challenging him and showing him on my phone he again said oh I donâ??t pay for that Someoneâ??s else must put that on.After showing him another phone number and his address was exactly the same he admitted that is my advert and Ipay for that. Why a sudden turn around and can offer cheap prices on the internet but canâ??t give repeat customers the same price beggars belief. Just a big con and canâ??t come up with the goods .Completly refused to honour the internet price when I produced the evidence saying it wasnâ??t him.I wouldnâ??t give him my business if it was free. Every evidence I produced he denied.
April 2019 by sharon kemish
Absolutely great as a lady driver honest and genuine advice great prices and lovely friendly people they will always help anyone at the last minute thank you one stop x
October 2018 by alenkele .
Very pleased to have visited this garage. No surprises, good communication.
October 2018 by andrew grimes
Great service good mechanics friendly staff decent prices
