January 2024 by Alexander Grierson (Sandy)
Had 2 new tyres fitted very competitive prices and a first class service
November 2023 by Stephon Ogley
Friendly and excellent service
November 2023 by alan pollard
Got me sorted
October 2023 by nathan williamson
Booked in for wheel alignment at 09.30 got told not to bring it in till 14.30. After the alignment the car was still pulling so booked in again at national tyres which is apart of Halfords 4 days later too be told one of my wheels is 12 degrees outService: Wheel alignment
September 2023 by Pippa Parry
Very helpful and professional. Gave good advice and did a speedy job
September 2023 by Andy Peace
Have the works van MOT done here. No issues
September 2023 by George Crookes
I visited the auto centre for a service for my BMW, I thought everything was fine until I head noises coming from the engine bay. Turns out they had lost 2 of my nuts that holds the engine cover on and didn?t tell me, then I noticed a scrape on the back of the car. I reported this they offered me £20, I declined and asked for photos, they then took 3 weeks to get me these and the centre/regional manager ignores my messages. I?ve asked 19 times to speak to them and they havnt contacted me yet. Poor service they just say come to the store if you?re going to mouth on the phone and see what happens. Poor service the images prove you damaged my car and they willNot resolve this
August 2023 by dave juden
Pleasant team very friendly, work carried out successfully, I've joined the club
July 2023 by Joe
The Person who served me didn?t come across as very friendly first of all, (Daniel I believe). I had an appointment which was at 11:30 got there 10 minutes earlier like requested only to be told that I should come back at 3pm as they were ?busy?, no call to let me know before I travelled 20 minutes over to the store. When I came back at 3, he didn?t seem interested, and once the job was done (1 hour later) I got a call to come and collect my car, I went in and he said from the garage whilst I was stood at the reception ?I?ll be 2 minutes? whilst he was stood in my view just using his phone, 10-15 minutes later he came back and gave me my keys back, I also noticed the key cupboard was wide open in view of the front desk, so didn?t feel fully safe leaving my car. I can?t knock the work that was carried out (Wheel alignment) props to Liam the technician who dealt with my vehicle. Just a shame about the customer service.
July 2023 by Alison Leclerc
I've always used Halfords Auto centre in Doncaster and have always been pleased until my last visit got an MOT.My car passed the MOT but when I got it home I noticed some components of the car no longer worked. The wipers worked but at quadruple speed, some small things on the dash didn't work anymore, the stored radio station was changed to something else and warning lights appeared on the dashboard.The man in Halfords also couldn't find my key on taking it for the MOT even though I handed it to the same man. It was in an envelope with my name, registration number and telephone number on so I don't know how this could be lost. The man in question found the key, did the MOT, passed it and then gave me the wrong key when I went to pick the car up.I called about the issues with my car and spoke with a manager who turned out not to be a manager at Halfords. She couldn't care less but booked me in for the mechanics to have a look at after lots of prompting.I took the car in on the day agreed. Another colleague at Halfords was very nice but said he'd been booked to carry out a 5point check of oil, tyres etc. I informed my car was booked in to be fixed after the issues I found following a successful MOT.The car had a 5 point check anyway and produced a sheet which said the air con worked fine (it's not worked for around 18 months which Halfords had previously looked at to fix and couldn't) the tyres were fine, etc. None of the issues were fixed.So, I am now paying a different garage to fix all my issues.I will not be using Halfords again.
July 2023 by Kevin Fawcett
Always found Halfords a friendly and very helpful place to shop excellent service
May 2023 by Michael Dance
Horrendous service. I booked my vehicle in a weeks advance for 10am for my battery to be changed. When I booked it in the person on the phone informed me, that they had the battery in stock. I arrived on the day 02/05/23 at 09.45hrs as stated, but wasn't informed until 45 minutes later, that the battery wasn't in stock and was informed they need to order it. The fact no apology was made for the inconvenience, to wait 45 minutes even though it was booked and to just say, that they weren't informed of the battery being in stock, plus to receive a rude comment while I was walking out, is very poor customer service and very unprofessional.
April 2023 by Dan Hodgson
Staff really helpful. They were very busy but still managed to get me on my way in time. Thank you
April 2023 by Natalie
Great place to get the car fixed, has a great team of happy friendly staff Shane, Mat and Chris all went the extra mile in making me feel welcome and that my car had been properly looked at ensuring I understood everything.Thanks again
March 2023 by Stuie From Donny
Great experience, friendly staff, would recommend