6AM - 10PM
Sandford Rd
Gyms
“I’m one of the PT’s, the gym will be soon upgraded, the kit is always clean, staff really friendly and ready to help every single one of you guys. Let’s work, you’ll find me on the Pt board”
“Trying to Private Hire this venue on multiple dates. Onsite visit, emails, and multiple phone call follow-up's.Staff cannot follow up with management to confirm, meanwhile, rather than "provisionally" booking it and following up, they just forget, until you (the customer) have to chase - multiple times.Management seems to pick and choose when they private hire the venue out, no solid business processes in place, so customers aren't aware from the get-go when it is available. 1 rule for one customer, and 1 rule for another.From a venue perspective it has great potential but poor management and processes will catch-up at some point.------******------EDIT: I have been put in touch with Pete (Manager), who has explained some of the new processes, understood the miscommunication, and rectified our initial disappointment.”
“An amazing gymWonderful staff ( I wish I knew the names)Special thanks to the girl who gave me free pass as an NHS worker and also to the manager to helped me sign the contract. XX”
“I didn't actually go there to use the gym facilities.... I was actually there for a private group meeting. Which I guess Fitness Village need to be commended on lending out space/rooms to outside parties ?”