March 2024 by Chinoza
Loved the place. Would recommendEdit: ITS CLEAN!!! The air is fresh even though there is so much jumping. Good air circulation ?
February 2024 by Jake B (JB)
Looked great and kids had fun.
February 2024 by Chris Dunne
Trying to Private Hire this venue on multiple dates. Onsite visit, emails, and multiple phone call follow-up's.Staff cannot follow up with management to confirm, meanwhile, rather than "provisionally" booking it and following up, they just forget, until you (the customer) have to chase - multiple times.Management seems to pick and choose when they private hire the venue out, no solid business processes in place, so customers aren't aware from the get-go when it is available. 1 rule for one customer, and 1 rule for another.From a venue perspective it has great potential but poor management and processes will catch-up at some point.------******------EDIT: I have been put in touch with Pete (Manager), who has explained some of the new processes, understood the miscommunication, and rectified our initial disappointment.
January 2024 by Lee Dunphy
Kids party. Drinks Brought to the table in 2 jugs. No cups. Kept asking for cups. Had to wait over 30 mins before they had enough cups for a pre booked party.Was busy and service could improve.However by way of apology for the wait. All kids received a free slushy with their meal.Trampoline park good. Kids had a whale of a time.
January 2024 by hushyar aria
Good place, children feel free and happy.Good and helpful staff.
December 2023 by steve r
It was ok. The kids really enjoyed it it?s plenty of different activities and with all their friends it was a great time had by all.The food was what you would expect from a place like this.The low star rating is because of the attitude of the young lady on the food and drink bar. To be honest she was rude and completely unhelpful, I asked what hot drinks were available and had a menu shoved at me with writing so small I would have needed my reading glasses with me, I explained that I was struggling to see the menu as I didn?t have my reading glasses and she just stared at me and said so what do you want then. Rude and obnoxious with no customer service and to be frank because of her attitude I would rather take the kids elsewhere.
October 2023 by Dave Smith
We took our grandchildren aged 8 and 12 and surprisingly, the afternoon session was quieter than the lunchtime one. The foam blocks were missing from below the Ninja balance beam but it didn't detract from their fun. Overall all seemed to be in order and in a good and clean condition. There is a climbing/traversing wall which is great but it is only usable if shoes are worn, which are quite rightly, not permitted. Good view from overhead cafe but the latte was dreadful so I'll take a flask next time. Unlike some venues, grip socks are sensible but not compulsory.
October 2023 by I Balaburov
Great place. I went on a toddler session. Highly recommended
October 2023 by Bethany W
Nice for kids to go and let off steam. Not too big. Food is okay if you like ready meals. Not very well kept, tables not cleaned after use. Expensive.
October 2023 by Christopher Pictor (Chris)
Excellent venue and friendly staff. Had bus birthday party here and were well taken care of. Will be back again , ?
September 2023 by Laura Ellis
We attended for a birthday party and it was an ?okay? couple of hours. Room in which the cake was served was a little compacted and like we were sardines in a tin. Not a massive amount of structure to the time spent there in my personally opinion and all felt a little ?messy? and ?unorganised?. The birthday boy enjoyed his day though so all went as planned.
August 2023 by David Greenwood
We had a fantastic time today with our boys. Great admission price and the food on site is very well priced too. Music and lighting is focussed very well on the trampoline area but the cafe is much quieter so we could happily have conversations. Staff were very attentive and looked happy. Superb!
August 2023 by W. Jonathan Ross
Honestly, this is an amazing place for my son. The value is great for what you get; food is pricey, but not incomparable to other, similar venues; the staff are delightful and the atmosphere is great. It's a totally 5-star place...unless, like me, you're disabled.The location means only 1 disabled parking space. There is room for at least another - the one they have is often blocked by a staff member's Audi (or so I was told by a member of staff there). That's not the big issue, though, it's the huge lack of 21st Century awareness of equal access. There are a couple of cursory tables and chairs by the party rooms, but that's it. If you are in a wheelchair, or have mobility issues, forget it. You can't see the kids; you can't sit with the party; you can't get a coffee; you just get shoved in a corner out of the way, like the inconvenience you are... it's totally unacceptable. I am stunned that there is nothing to get a person up to the coffee shop, main viewing area etc. If you under 2's, you might as well not bother...that's all upstairs too. A platform lift,a stair lift, anything should be a simple thought for any company.. especially one that promotes (and rightly so) their SEND sessions. I spoke to the staff, who all seemed stunned at the idea that I might want to have a good view of my son playing, join the other parents in conversation or purchase a drink. It was if I were the only person to have queried the lack of non-ambulatory, disabled access, when lo and behold, another family with a wheelchair user entered... Really, this needs to be addressed urgently. I do hope it is. It would make this a 6-Star venue in Doncaster. It really would!!!
August 2023 by Simone Naylor
Just wanted to say a massive thank you to the team at go bounce but especially Adam, my little girls non verbal and struggles to follow instructions in new places and alot of people get really frustrated but Adam was very patient and made sure she was safe as were the other children all in all a lovely bunch of people and a very welcoming atmosphere, thank you for making my little girls day??
March 2023 by Mike Douglas
Really enjoyed our time here. Can't complain at the prices for two hours entertainment. Thanks!
