February 2024 by Sam Williams
Big Thank you to the lovely Laura in the Doncaster Frenchgate store, I?ve been looking for a particular ring which I originally purchased in the sale online, however due to a error online, my order was cancelled, Laura managed to find the same ring (a few sizes bigger) from another store and had it transferred over, arranged for it to be resized and honoured my original sale price. Picked up my new bling today and couldn?t be happier. Thanks so much Laura for also putting an extra smile on my daughter?s face. Highly recommend this store for all their help and smiling faces ??
February 2024 by vicky goffin
Extremely helpful and so nice. Couldn?t have been any happier with everything.
February 2024 by Mark Franklin
Wilst inn the store maryann and Laura helped me with a massive purchase for me , and went well beyond inn helping me finance and make my choice so special I keep coming to this shop as they make me feel very welcome
November 2023 by Ann Richards
I would like to say a big, big thank you to Laura and Olivia for their help when I visited the store on Tuesday.
June 2023 by Otgon Batt
Welcoming and engaging store in the city. Maryann thanks for making my shopping easier. Love the ring for my anniversary. Always, have reasons come back to the store.
May 2023 by Matthew Rogers
Lovely friendly staff
October 2022 by Tracey Cooper
Very dissappointed with Doncaster branch. After having to re send a ring back for polish and repair as it wasn't done properly and had to wait a further 10 days, I found having made a special journey to pick up said ring the shutters were down at 5pm saying they had decided to close early and couldn't let me have my ring back until tomorrow! I'm now away which i told them about. Didnt seem bothered!I Hope the ring is perfect when I eventually get it back. There wasn't a very sincere apology and i won't be using their services again nor recommend them!!
July 2021 by Brian Good
Really messed about with this store. Got measured in the store. Ring arrived to big. Ordered another still to big. No replies to my emails. Bought another ring. Had to pick it up at the store. Another nightmare, given a gift card with £1.00 credit. Went to pick up the ring....because I did not have the credit receipt they would not allow me to take the ring even though I had proof of identity and my email as proof. Drove back home to pick up the £1 Credit voucher and picked up the ring. Will not be returning.
July 2021 by Tylar Siddle
I popped in to Ernest Jones at Frenchgate this week to exchange or return two bracelets that had tight knots in the tiny links. Two members of staff came to help, they were really friendly, fixed my bracelets and laid them in new boxes that would hold the chains without knotting. I felt really well cared for and they couldn?t have done more for me.
July 2021 by Thomas Quinn
Maryann was so helpful and great to chat to while purchasing my special gift. 100% recommend and will be purchasing my next item from here.
July 2021 by graham freeman
Nice shop good prices
July 2021 by Graham Gomersall Freeman
Very nice jewery
January 2020 by Dragos P
I was at the Doncater shop Lake side for a battery change at a watch and the ladies were able to destroy it. thank you
May 2019 by Pamela Anderson
Helpful staff
April 2019 by Carrow Line
Shiny and good
