April 2023 by Coral Mannion
I agree with another poster, how this vets has 5 stars Is beyond me. I?m fortunate enough to have some medical knowledge being a nurse. So on the 3 occasions where my horse has been seriously unwell I have had to research and make an educated guess at was has been wrong and fortunately I have been right. They don't seem to have a clue but are happy to charge the fees for the visits. My horse who was described by Phil as ?basically a wreck? is still alive 12 months on since he misdiagnosed him as not having colic when he actually had life threatening colic, he was left in agonising pain due to his incompetence. Phil who arrived in a uniform from a vets in a different part of the country. I?ve always been so euphoric that Marco is ok post illness that I?ve dropped the thoughts of complaining. But after yet another run in with the receptionist I feel I must put it out there. I will be contacting the Royal college of veterinary care to complain. It?s hardly a surprise that the decent vets leave if they are tracking their cars since selling their soul and being bought out. This horrible place has had £1000?s of my money and they think it?s ok to withhold treatment due to a £350 balance which is less than a month old. I?ve been with them since the 1990?s they make me sick.Also I see Richard Coppack has given the place 5 stars when he bloody worked there. He came to see Marco in 2020 and said he did have colic when he had stomach ulcers, 3 visits later I?d worked it out. another £1000 bill. Urghh
April 2023 by Google user
I agree with another poster, how this vets has 5 stars Is beyond me. I?m fortunate enough to have some medical knowledge being a nurse. So on the 3 occasions where my horse has been seriously unwell I have had to research and make an educated guess at was has been wrong and fortunately I have been right. They don't seem to have a clue but are happy to charge the fees for the visits. My horse who was described by Phil as ?basically a wreck? is still alive 12 months on since he misdiagnosed him as not having colic when he actually had life threatening colic, he was left in agonising pain due to his incompetence. Phil who arrived in a uniform from a vets in a different part of the country. I?ve always been so euphoric that Marco is ok post illness that I?ve dropped the thoughts of complaining. But after yet another run in with the receptionist I feel I must put it out there. I will be contacting the Royal college of veterinary care to complain. It?s hardly a surprise that the decent vets leave if they are tracking their cars since selling their soul and being bought out. This horrible place has had £1000?s of my money and they think it?s ok to withhold treatment due to a £350 balance which is less than a month old. I?ve been with them since the 1990?s they make me sick.\\nAlso I see Richard Coppack has given the place 5 stars when he bloody worked there. He came to see Marco in 2020 and said he did have colic when he had stomach ulcers, 3 visits later I?d worked it out. another £1000 bill. Urghh
December 2022 by Shaun ireland
Very caring vets, exerlent service,
April 2022 by matthew freeman
Fantastic vets looked after us superbly when needed.
April 2022 by Sharon Barth
Excellent staff and service throughout the centre. Cannot recommended the vets highly enough. I have had both Ralph and Phillip out to see to my ponies and they have both been so very patient with my pony and mule who both have attitudes and sassy behaviour ?
February 2022 by Steph
Really not sure how this place is all 5* reviews. Worst vets ever, vet does not have a clue what theyre doing and wouldn?t listen to any other problems that I advised with my horse as they were only there for a routine appointment, now my horse is permanently lame and I feel this could?ve been prevented if they would have listened to me.
February 2022 by Emily
Really not sure how this place is all 5* reviews. Worst vets ever, vet does not have a clue what theyre doing and wouldn?t listen to any other problems that I advised with my horse as they were only there for a routine appointment, now my horse is permanently lame and I feel this could?ve been prevented if they would have listened to me.
December 2021 by Vic Toria
Just wanted to say what a fantastic new vet you have working for you- Phillip has been amazing. Our horse needed an out of hours call out which then resulted in him needing referring to a specialist to have an operation under general anaesthetic. It was such a worrying time for us but made so much easier having the support and knowledge from Phillip. He literally was there every step of the way. The continuity and care was excellent and cannot recommend him enough.
I had a bad experience earlier on in the year that made me lose my confidence with the equine veterinary centre but this time I cannot fault Phillip and the team.
Very professional, supportive and caring.
Thank you Phillip and the equine veterinary centre, I hope Phillip is here to stay ??.
December 2021 by Dawn Scanlon Threlfall
We had the most lovely friendly vet ever this morning ( also handsome ?) to give our pony his flu jab and dental. Arrived early and was kind and gentle with boo ? hope he comes next time we need a vet ? Thankyou!
November 2021 by Ailsa Mould
The outcome for my horse was sadly not good but Damian was lovely. Spud was PTS with dignity and understanding and Damian was kind throughout. Thank you x
October 2021 by Amanda Wilson
Absolutely a fantastic service.
July 2021 by Mandy Dunning
This place is amazing, kerry has been a friend from the start 10 years ago. Dogs are looked after here. Nothing is too much trouble.
July 2021 by Eleanor Johnson
Brilliant service, knowledgeable, friendly and caring staff. Wonderful with my mare who came down with laminitis and then had a nasty accident requiring stitches.
March 2021 by Sandra Leonard
I would just like to say how impressed I was with the service we received from Jess and Gabri at this practice. They tried their hardest to save our pony after he was savagely attacked by dogs. Their kindness and compassion was outstanding. Sadly the pony had to be put to sleep. I would not hesitate to recommend this practice to anyone. Thank you once again.
March 2021 by B.A. Denniff
This veterinary centre has a fantastic covid prevention policy in place to help with the spread of the virus between staff and publicIt has very friendly staff who will very quickly help you with your problem with your animal.They will also put you in touch with a vet if you need any help with your horse or pony.There's an excellent up to date hospital for any reason that your animal needs extra care that can't be provided by you.For example if your animal needs an operation or x-ray.The vets are excellent at putting your mind at rest and treatment of your animal. Especially if it's an emergency, which it usually is if you have to call them out. They will take a little time to allow you animal to get to know them first before they treat them.I would recommend this practice all the time.
