February 2024 by Daniel Oxlade
Woah what an experience !!
December 2023 by Shirley Ostle
Staff very helpful but when you get to the till the assistant tries to sell you a whole load of things, got to the point where I couldn't wait to get out
October 2023 by Roza Perwol
me and my gf came inside the store and Tammy 'the employee' there (champ) was so thrilled to help us. She filled up our bear and asked us to kiss the heart, spin around and make a wish, bare in mind we're 24 but we happily obliged because it's Tammy. She deserves a raise for this amazing customer service, she's the face of the shop. We got to know Tammy very well and personal, if anybody deserves a nobel peace prize it's Tammy. I hope she succeeds and slowly takes over the management , in fact the entire company.When we were exiting the store suddenly a gunman came in, Tammy didn't even hesistate to stand in front of the gunman and protect us with her body and the stuffed bear. No bears were harmed thanks to Tammy exceptional customer service , she descalated the situaton and even told the gunman to have a nice day. If it wasn't for Tammy we'd be all dead. We are definietly coming back again, thank you Tammy.
July 2023 by Laura
Called in for my son's 2nd birthday bear. Slightly disappointed with the service from the sales assistant hardly interacted with us, no smiles. Also no sticker
April 2023 by Sharon Jones
Stupid prices but lovely choice
January 2023 by Weronika
Very nice
June 2022 by Adem
went yesterday to get a bear for my 3 month old sister, firstly, very friendl and useful/helpful staff who showed us some suggestions for the bear, 2nd brilliant low prices, 3rd, they make it seem really realistic. easily 5 stars and 100% would recommend it to anyone!
January 2022 by Melvin Mawer
Love to get toys for children here real quality
January 2022 by Jenny Mimms
Lovely staff, ok ifcsale on
December 2021 by Allan Scholey
This bear I watched being made today. Was for a little boy who I don't know and I have never met. But who as got to have surgery to his head to allow his brain to grow. This was so that this brave little man had something that could esscort him on a serious journey to a healthy recovery. So Mr Huggy bear ? can provide comfort and cuddles when he returns from a very important operation.So this bear as a very important job. Thank you build a bear workshop xxxxx
November 2021 by Summer Teo
The staff were very nice today!
October 2021 by tamsin findlay
There was a lady in here (sorry I didn't catch her name, hair shaved and the sides and brightly coloured) who clearly loves her job. This lady made me want to work at build a bear. I was happy(ish) spending my money there as the service is some of the best I've ever had. Thank you - the 15 year old with the Kyle Ren and the moaning mum ?
July 2021 by Nikkie Mooney
Such a lovely friendly experience we visited on my sons birthday for there birthday club offer the lady that served us throughout our visit was very helpful and interactive with our little one making the experience really wonderful
April 2021 by Liam Walker
Can't go wrong got my dragonnite and a few Pokémon cards for a decent price
February 2021 by Ariel ?DeadGirl / Blue? Ovenden
Staff are very helpful. I deducted a star tho as they will not release new stock at the same time as other stores. Meaning if you want this years birthday bear because your kid already has last years you have to travel elsewhere for it.
