January 2024 by Dan Foster
The staff were very friendly and helpful definitely will be going back.
January 2024 by lynn fox
Everyone is helpful and friendly and I never felt rushed time was taken to give me an eye test I didn?t feel it was a straight in and out situation like I?ve experienced at other opticians
January 2024 by the ancient mariner
Fantastic staff with great senses of humour. The optician was absolutely outstanding, the best I?ve ever been to.
January 2024 by Deborah Barclay
The staff were very attentive and helpful, the eye test was carried out to the highest standard and explained to me very well.
January 2024 by Sarah Holmes
Spent plenty of time helping me to explore issues I was having with dry eye and blocked tear ducts
January 2024 by Ian King
Very detailed eye test .Explanation of all aspects of my sight and eye health. First of all Heather took me through all my details then took photos of my eyes. On then to see the optician Will he tested both eyes and together we worked on the best prescription. Also though the photos could explain any issues. I then went to pick my new frames with Diane really helpful and patient measurements taken and frames selected .I over spent a bit but was very happy with the discount I got Thankyou to you all
January 2024 by paul mason
The service was good however normally when I had my last eye scan the optician went through it all with me but on this occasion not even a mention .???
January 2024 by David Markham
Excellent service staff were very friendly and helpful in all departments.
January 2024 by Hannah Scott
Original appointment booked for 9am but I arrived late and was told by the time pre appointment checks were done, it would be 15 minutes into my appointment time and therefore too late to start. The next appointment had also already arrived so the staff knew the next appointment would not be late. I understood, I was late to my appointment and it could affect the next customers experience if they were seen late due to me.Staff kindly booked me another appointment later in the day. I arrived early to the one and my pre appointment checks were completed before my allocated appointment time. However, I was then left for at least 30 -40 minutes before I was seen by the optician. This is what I find completely unacceptable. I was unable to be seen earlier in the morning due to being 5-10 minutes late, however it was then acceptable to be seen at least 30 minutes late that same day, later on. I was not told that the schedule was running behind or kept up to date whilst I was waiting on how long I would likely be waiting. Being heavily pregnant (36 weeks) this just caused more inconvenience to my day.My time with the optician and the person who did my pre appointment checks was fine. They explained everything they were doing and were thorough in their process. They were polite, welcoming and chatty.The service I received was good. The waiting times however and the mess about with appointments was not
January 2024 by Keith Brennan
Well mannered, pleasant and knowledgeable staff. Very professional. Answered all my questions and gave good helpful
December 2023 by Richard Horner
The staff were friendly and helpful and the optometrist was very thorough and professional, updating me and advising throughout the examination.
December 2023 by Andy Jeffrey
It was my first time at Boots and it was so much better than my previous optician. Everyone I saw was pleasant, polite and knowledgeable.
December 2023 by Peter Davis
Spacious store. Greeted quickly upon arrival. Everything explained. Optician thorough and after sales very helpful.
December 2023 by George Paul
politeness, quick service in all aspects. No pushing me to get new glasses just because there not needed right now unlike specsavers do.
December 2023 by Peter Fowler
Wonderful. My mother is disabled and confused. Treated wonderfully even arrived late. Very pleasant, fast and efficient.
