Prescriptions take far longer to process than they should. I got a text yesterday to say my prescription was ready so I went to pick it up today. It wasn't ready , one item was missing but they had stock. Couldn't give it me as pharmacist was out for 2 hours. Would I like to call back for it tomorrow? No I wouldn't ?
June 2025
Ordered my prescription on 16th June, approved by doctor on 17th, still no text from pharmacy saying it's ready for collection. When I do go in to get it, I'm waiting 20 mins for it. This happens regularly.
April 2025
The staff in this chemist are really rude. I went in last week and 6 people were waiting to be served, and 2 people eventually walked out. Staff were all up the steps sorting prescriptions and completely ignoring customers. One 83 year old lady was struggling to breathe and not one staff member showed any empathy.
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor. We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.
