January 2024 by Sarah886 griffin
Ringing no answer rudeAfter eating our food my little girl was really sick and I have a bad stomach my chicken didn't taste
December 2023 by CAT BUILDING AND MAINTENANCE Carl Troke
As we all know McDonald's can be hit or miss. But this one is pretty good when I call
December 2023 by Libby Fuhrtz
I got a delivery order from here and was missing a 20 nugget share box, all the sauces and my food was freezing so I rang them up to see what they could do as I needed the nuggets now and the man on the phone was really rude and useless as he just took my details so I could get them on a later date when I was telling him we need them now as there is many of us and then he told me to hurry up giving the details as they were very busy but that is no excuse for missing my food off my order and poor customer service.
December 2023 by Miss Tee Mncube
The worst customer service l ever dealt with in my entire life, very poor delivery service, food prepared over an hour before delivery, don?t even deserve 1 star rating at this point. On top of that, one of the orders missing.
December 2023 by Mel Makin
Very slow service. Young kids behind counter. Management giggling in kitchen area, standing back when counter queue a mile long and only 1 young lad serving looking totally lost and a girl staring into space and bagging delivery bags.
December 2023 by Louen Leoncour
Food is usually good at this one but the service is always ridiculously slow even when it?s not busy. I have seen a sloth move faster than these guys.
November 2023 by Rod Cooper
Hmm, didn't actually go in this time, only walked past, but you know, yummy
November 2023 by Ben
Its McDonald's first time I have been in a while. The food was warm and tasted ok. You don't really have interaction with staff anymore other than to collect your food or odd person clearing tables but they don't really speak. Atmosphere is same as most McDonald's as in it's somewhere to sit whilst you eat nothing to shout home about. The only thing for me is McDonald's is just a place of convenience, You can get better food at local pubs for price you pay here now and food that will fill you up. A happy meal is near on £4 now which shocked me. Better places with better food for similar price. Sorry mcdsParking: Although few spaces can fill up quick especially now all bays are numbered so people waiting on drive through orders can park and wait. Not the best lay out either and drive through depending on how busy can have an affect on you getting into car park.
September 2023 by Jason G
A Circus/Ants nest of apathetical youngsters tripping over each other, and all overseen by the shift manager who no matter which one that may be....Is the biggest clown of all and could not run a bath. Its been this way for a longtime and nobody seems to care...the restaurant quality and level of service is basically an experiment in what you as the customer will tolerate. Because there will always be another Macdonalds customer.....They will happily peddle s**t at this location all the live long day without a single care in what their doing and we'll all just eat it wont we? 1. The quality of the food is bad. Luke warm burgers thrown together like the burger builder has Parkinson's disease and complemented by half a box of soggy chips. 2. Can barely get a single order correct and complete. Dont even contemplate the delivery service as the odds against getting what you ordered is even worse. 3. They charge for sauce pots. apparently this is the norm around Sheffield now. (which can neither prove or disprove) but i wouldn't pay for something thats always been free in every restaurant ive visited. Coincidently the free ketchup dispenser in the restaurant is usually empty. so their pretty much forcing you to be robbed purely for the greed of doing so. Overall i feel insulted as a consumer who sees exactly what their up to as a well established and long standing addition to crystal peaks. Angry that there getting away with it (honestly id report the place to the group head office) and Sad because the same attitude is spreading to other outlets and franchises. and we all just keep putting up with it. in conclusion its extremely bad even by mcdonalds standards - avoid
September 2023 by Carl Cunliffe
Best fast food outlet other than that just staff members faults for getting orders wrong
September 2023 by Matty Kaczor
Waiting 20min for my ice cream and was nearly late for an appointment. Ridiculous.
September 2023 by Barna Kiss
Very dirty inside. But I think not just the staff but rather the customers!!!!!
September 2023 by Malcolm Mackenzie
Takeaway, sat in carpark to eat. Chips warm, obviously been on rack for a good few minutes.Poor
September 2023 by EBW&NCWA
Busy store, staff did remarkably well dealing with everything, especially given the clientele
August 2023 by Kirsty Rhodes
Terrible service. 20 minute wait for a breakfast meal. They are more interested in the delivery orders than actual customers visiting.
