February 2024 by Catherine Jolie
Very bad customer service yesterday (2 girls in counter )
January 2024 by Belinda Fields
Went today with a North face coat which had got a fault the lining had all come apart I approached the till where a lovely young lady asked what the problem was I explained and she asked for the receipt which was an email but on my other phone but she still tried to find the transaction she said the manager had looked and it couldn?t be found so she brought the manager down a young boy who had no customer service skills whatsoever he told me that the coat had been bought at Burnley I said no it was purchased at your store I showed them the transaction on my banking app but he was adamant the transaction was not for that store I rang my son who sent me the email so I returned to the store and showed the manager who had basically called me a liar and said the item had not been bought from that store I told him it had but he was adamant it hadn?t I showed them the email and he said he would have a look after an hr of being in the shop he said that it had been purchased at the said store and that he would do the refund but no apology whatsoever off the manage or the male member of staff who had called me a liar I will never purchase from this store again how humiliating did it make me feel as though I had stole the coat in question because the manager had said no coat had been bought from that store avoid at all costs an absolute disgrace of a manager and his sidekick !!
December 2023 by charlie popplewell
I wouldn?t bother gunna this one, its got barely anything decent in clothes n shoes wise, sometimes theres odd bit but pants n socks is best bit. Just go to parkgate or meadowhall fgs. Car park is dog meat too.
October 2023 by Connor Walker
It's okay for buying cheap reduced trainers sometimes but most things and very expensive, the staff stare at you like hawks though and act like you're stealing something, try not to make it too obvious you're keeping an eye on people, trust me im a security guard.
October 2023 by ILLEGALALIEN1 ;
Thank you to the THREE members of the public who left this store without purchasing anything due to the way Taylor & 2 Young school boys treated me & my friend today. I did not know at first you helped me by speaking up for me when me&friend was treated with such immaturity and rudeness where we ourselves had to call police after receiving shocking customer service and being accused of using something we had clearly not. Who ever is responsible for these three immature untrained staff needs to evaluate their action in placing this Taylor as assistant manager & two young boys who act like two young boys while working behing the counter!Thank you Corp complaints for getting my refund back hrs after this pathetic experience. I own my own business and no way I will allow even my staff to act this unprofessional or this childish. Train your young staff and get a replacement assistant manager ASAP until all three are indeed trained.
August 2023 by Dawn Philips
Bought a lovely jacket
June 2023 by Michael Matthew's
Great selection. Bad points don't do sizes no higher than xl as they would get more customers through the door
May 2023 by mark denwood
brilliant place always get a good selection on show and always got my size in footwear and clothing
May 2023 by lee smith
Nice friendly staff. Lots of choice and a good range of reduced items including trainers
April 2023 by Daniel Saunders
Went to get some shorts for my holiday whats coming up. Wow does this company no how to have your pants down. Charge ridiculous prices.
April 2023 by Ineta
I love sales ??
March 2023 by Angela G.I.L (Angel)
Brill. Find the nice hoodie and jogger really in the good price, just £20 and its says £35 very happy of that
March 2023 by Geoffrey Usher
Great service, I saw a pair of trainers I wanted they had my size, I tried them on in store, and they felt a little loose, they were broad fitting, so the male assistant advised me to try a different trainer the same size but, with a smaller width, they fitted perfectly. Thank you to some excellent service. At Cortonwood retail park JD sports.
February 2023 by Warren Spencer
Serious attitude problem with staff
January 2023 by R D (Ryu)
Bought some decent Vans on sale from £80 down to £35, bargain
