April 2023 by Sara Tenconi
Terrible experience. I had some urgent prescriptions sent from GP here. I attended shortly after my GP appointment, but they said the prescription hadn?t come true yet and they couldn?t dispatch. Fair enough. I waited as much as I could and eventually (being unwell, hence the reason for seeing my GP) it was suggested to me to come back in the afternoon. I don?t live in Bawtry. So I drove home and came back again 3 hours later just to be told that they received the prescription but hadn?t dispatched the meds yet. I was also told that I now had to go away again because the pharmacist was due their ?safety break?. As much as I appreciate the need for a break, one would wonder why the prescriptions weren?t prepared in the 3 previous hours, given that they knew patients were coming back to pick them up. A long queue of people was told the same, after having waited in the shop for a while. That included elderly and poorly. When I pointed out that I was unwell and the prescription was urgent and overdue, they threw the prescription at me saying that I could go wherever I wanted. I found the whole lot to be very unprofessional and uncaring. I have asked GP not to send my prescriptions here again.