February 2024 by Susan Storr
Spoilt for choice fabulous bathrooms ,showers & accessories.
July 2023 by Michael Leighton
After being pestered to make full payment prior to goods actually being delivered into the store, I'm now waiting months for my goods to arrive, I'm now with no sink top which was ordered incorrectly and no shower with no delivery date being given!It's very difficult if not impossible to get calls returned even when promised someone will call you back straight away!Please address these issues management?
April 2023 by Sian Saynor
Nothing less than 5 stars. Ben has been excellent throughout the whole process. Can?t recommend highly enough.
January 2023 by Mrs Smith
Lovely furniture, would have bought from these but the older salesman fails to deliver! Shame really.
January 2023 by Lynda Every
I can?t recommend this company enough. They supplied the majority of items for our bathroom refurbishment and were the best prices for the Merlyn and Villeroy & Boch products we wanted. Usually you find that the lowest prices come from companies that quote a great price, take your money; then can?t actually fulfil the order and take ages to process your refund. Not only was the price the best, but the service was excellent. It was great to be able to speak to Ben, who was knowledgable and helped us with any questions we had. The best thing was actually being able to speak to someone by telephone without any of the hour long wait or email only contact like many other companies. If you want a great deal, personal service and hassle free supply, use this company.
December 2022 by Jo Taylor
5 stars is not enough for this level of customer service. Paul went above and beyond to source us the last remaining cabinet of it's kind in the UK - 2 weeks before Christmas. Other competitors said we were looking at a delivery time of 4-6 weeks - Paul arranged this within 1. Not only were Bathrooms Direct Yorkshire one of the most reasonably priced companies we looked at, they were also the only company (out of the other 6 we contacted) who picked up the phone. We spoke at least 10 times over the course of a day. Nothing was too much trouble. Thank you to Paul and all the team. I will be singing your praises to everyone I know!
November 2022 by Nicole O'Connell-Crerar
I ordered the Waters 1590mm free standing shower bath & folding shower screen. From start to finish the service has been excellent. Each time I had a query my call was answered straight away by someone helpful & knowledgeable. I'd ordered a part I didn't need & they contacted me to let me know & arrange a refund. Delivery was on time from a very courteous chap. I can't praise this company enough & wouldn't hesitate to use them again.
November 2022 by Paul Scaife
Superb service, needed some bits for toilet and they gone above and beyond to help, very friendly and highly recommended.
July 2022 by Sylvia Ripley
Went to bathrooms direct, and was shown around by Paul, he came to my house and measured up the bathroom, he was really good ,planed the bathroom really well, he recommended a great plumber, Daniel, he was fantastic, cleaned up after himself, when doing the bathroom, he was very good ,always kept me informed of what he was doing ,and if everything was correct, I would highly recommend Daniel, to do my bathroom again, he was brilliant, the work was excellent ? ? rusty,
March 2022 by Hetal Shah
I ordered quite a few items from Bathrooms Direct Yorkshire Ltd and I dealt with Paul from the beginning. Communication was so easy with the company and with Paul - via phone or email, he was extremely efficient, polite, courteous and helpful. Their prices are competitive and I am extremely pleased with their service and delivery schedules. I would highly recommend. If there are any items you cannot find on their website but like, just ask if they can supply and I am sure they will provide a good quote. Thank you so much. Here is a glimpse of my bathroom - am waiting for the shower door to be fitted.
March 2022 by Lindsay Dalton
Very professional firm, took a clear brief and listened to our needs - great products, a friendly service and competitive pricing - Highly Recommend!
December 2021 by Jamie Miu
Bought a V&B avento toilet online, there was a small cosmetic damage with the toilet. Ben was very helpful to follow up with the supplier, we could not get a replacement due to the item was on back order, he helped us to get a small refund from the supplier to compensate the damage. Happy with their service.
July 2021 by Chris Pearson
Brilliant customer service from Ben, Rob and Graham.I would definitely recommend this company.
June 2021 by Kevin Walker
Very helpful. It didn't matter that all I wanted was a toilet seat n not a full bathroom. I got the same good service.
May 2021 by Sarah Nield
After visiting just about every bathroom showroom in the area, we found Bathrooms Direct to have by far the best choice. The staff were absolutely amazing especially Graham who went above and beyond to help from start to finish, with designing the layout to help matching the tiles. Good quality products matched by excellent service 10/10. Will definitely use again.
