August 2023 by Sean Bates
If I could give it 0 I would. Joke of a "care" sector place. Next closest pharmacy is nearly an hours walk away, in the opposite direction with no bus services towards it, so try to call multiple times over 24hrs and it just rings and rings. When I go in the old lady behind the counter always has a grump on and seems like it's to much effort to do her job. God forbid someone who needs medication to stay alive goes here. They'd be dead before they confirmed they were even open let alone if they could fill it.
June 2023 by Julia White
Never ever answer the phone
February 2023 by natasha stallard
Absolute shambles of a pharmacy. Rude older lady with grey hair, always seems to have an attitude. Went there a few weeks ago for my brothers private prescription to be told by her, in a rude Manner that they don't do private prescriptions there which I know full well they do as we have had them issued from there before. Yesterday I went to collect my daughters anti depressants as was told on the phone that it was ready, only to get there to find out they had looked up the wrong person's medication and not my daughters and then couldn't find her on the system. Was told to go to a different pharmacy to get them as they had no WiFi to download new prescriptions. There is always a new excuse with this pharmacy every time so I will be changing the pharmacy which I go to from now on.
February 2023 by John Fraser
Absolute disgrace. Prescription placed 7 days ago, tried calling 10 times but no one answering the phone. Went to the pharmacy today to find that it was locked and was told that someone would take my name. Waited 30 minutes but no one came out. Went back later and again waited another 30 minutes, still no one came out. Absolutely terrible making people wait outside in the freezing cold. Once I finally receive my prescription will never go back.
February 2023 by Sue Rideout
Absolutely disgusting, expecting customers to wait 1 & half hours (at most) outside in this freezing weather for their prescriptions (the elderly especially had no where to sit whilst waiting!!).Why text us to say our prescriptions are ready, when they clearly were not!!. What a shambles!!. I shall be changing my pharmacy for future prescriptions.
February 2023 by Natasha Lister
They don't answer the phone and I keep running out of time queuing outside trying to find out if they have my inhaler.
December 2022 by Anonymous
Never have correct details and my medication is never there
October 2021 by Family McCoy (TheMcCoysUK)
Always has what I need even if not from a prescription.
July 2021 by Weenie Roe-Clarke
Incredibly rude staff that have caused so many issues i refuse medication rather than going to this pharmacy as they have made not only myself have a panic attack but also my wife who is disabled
January 2021 by Tracey Groves
Always friendly, prompt and helpful
September 2020 by violet scadding
The staff member who answered the phone was rude unhelpful with an unwelcome attitude towards me just for trying to get my urgent medication I'm almost 78 years old with a heart condition and was trying to get my medication I needed and was spoken to in a disrespectful manor disgusted and not using them again
July 2020 by Evie For-Mayor
I was lucky enough to come across 3 amazingly kind + helpful staff here this morning. They put a smile on my face today + I am so grateful to them. I couldnt recommend the staff here more highly! Thank you ladies...i will keep you updated.
July 2020 by Jacky Rendell
Always very helpful, nothing is ever any trouble, lovely friendly staff. Never had any issues in the past 6 years i have been using them. Even now with the covid 19, always doing their best to accomodate everyone under stressful times. Thankyou!
January 2020 by ellenvellacott
The staff at well pharmacy are amazing. They have all helped me so much, with my daughter's medication. They have time to explain any new medication and always happy to see my daughter for when things happen. they are a brilliant team and all work very hard for their customers.
January 2020 by Debbie Brunt
Lovely friendly staff, always helpful, always cheerful.
