March 2024 by Darren Button
Never answer phones. Been trying to call several times over the last week. Either continually brings or cuts off after the recorded message. This has happened on 8 seperate occasions now.
November 2023 by Steve Bennett
Last appointment of the day. I felt my eye test was rushed. Usually I ask if they can try agian when putting different lenses and it's no problem. This was the worst eye test ever. I had to keep on asking and it seemed to much trouble for the optician. Maybe because it was in a Tesco Supermarket. Never going back there again.
October 2023 by Steven Bennett
Last appointment of the day. I felt my eye test was rushed. Usually I ask if they can try agian when putting different lenses and it's no problem. This was the worst eye test ever. I had to keep on asking and it seemed to much trouble for the optician. Maybe because it was in a Tesco Supermarket. Never going back there again.
August 2023 by Lauren Overy
Excellent customer service, Georgia at Vision Express Yeovil (Tesco) was great at finding glasses that were suited to me. She was extremely helpful and explained the process of my pre screening and eye test as we went along. Thankyou!
June 2023 by Mandy Day
Victoria and Georgia wow extremely professional and very welcoming 100% recommending . Thank you ladies .
May 2023 by Chris ss
Absolutely disgusting have used vision express for the last 8 years for both myself and my partner, last September 7 months ago replaced both our glasses at a cost of over£1100, this is a yearly event.The side frame of my glasses snapped today, these are fully insured! On going to the store I was told I would have to pay to replace the frames!I walked out in disgust and will be using Specsavers for all my future business.
April 2023 by Rachel Gibbons
Ashlee and Clare were extremely kind and very helpful with helping me choose my glasses. They both took time to help me to decide what glasses to go for despite me being very indecisive and taking hours to decide.
March 2023 by yvonne botley
Ashleigh was fab, even got us to use our Blue light to get great discount. All staff were very nice, professional and friendly
February 2023 by Lynda Moore
I was put at ease the minuteI walked in .First class service would highlyRecommend. Felt confident when I came home ,just waiting for my glasses to arrive .I feel I should add to my reviewWhen I picked my glasses up the lady serving me said "pop into see us anytime and we can clean your glasses for you ""I have kept that in mind ,having pains now in fingers it would be great...Went with my husband this week sat waiting for him on a seat near by while he had his eyes tested .I rememberd what was said to meI spoke to one of the ladies working there ,I said I was told you could clean my glasses I had with you ?? Her words were ,no better than you could do we only use a cloth .I said perhaps this could be made more clear to all your staff .It's a few days after now ,I can still see the look on her faceShe tried to back track by saying do you want a cloth?I suffer from anxiety her attitudeHas upset me greatly .I worked for 20 years in a customer facing job never would I make or give the looks She gave me .I heard her speaking to people on the phone while waiting for my husband ...needs speaking to in my mind.
November 2022 by Simone Tyrie
Everyone was really helpful. Help selecting my glasses was very helpful. Everything was explained in detail.
November 2022 by Paul Parker
I keep getting asked to do a review for an appointment that I never went to as I can't afford new glasses
November 2022 by Paula Dulson
Very good thorough exam and easy to understand problems I have also very helpful when choosing frames etc
November 2022 by William Hobbs
Nice welcome, professional staff and thorough eye exam
November 2022 by Michael Whitaker
A good service, Claire was very helpful and friendly.
November 2022 by Sue Robinson
Very thourough. Very polite good optician. Very quick
