January 2024 by Helen Dakin
All the members of staff I met were knowledgeable and pleasant. The service was excellent. Well done!
January 2024 by Colin Passmore
Excellent. Every was done at exactly the right time and with great professionalism
January 2024 by Clare Giles
Booked an eye test which I had been meaning to get round to for ages. The team were also able to fit in a contact lens consultation immediately after which was really appreciated. Plenty of staff available to help in each step. Thank you.
January 2024 by Mark House
Top stuff, very nice people ?
January 2024 by Tony Broadribb
After getting off to a bad start with my advance hearing aids and driving the hardworking ladies mad I have finally settled down with my new devices. I did not realise how easily the small tubes could be blocked and that was another problem.Now I am learning to hear again and even dropping a spoon on a plate made me jump at firstParticilar thanks to Stephanie for her help in sorting me out.
December 2023 by Richard Mills
Great team - good range of products and skilled staff
December 2023 by Paula Marie
Excellent customer servicePolite chatty helpful staffPatient and made the whole experience comfortable.Wouldn't go anywhere else
December 2023 by PATRICIA BRAZEY
I recently had my eyes tested and a new test to see the back of my eyes all the team at Yeovil were excellent and I am glad I had the new test to see pictures of the back of my eyes which proved to be very valuable as something showed up I didn't know I had
November 2023 by Restaurant Manager
Got to be the worst service I have ever experienced.I will go to vision express
November 2023 by Jane Knapp
I visited Specsavers in November 2023 but doubt I will use their services again.After seeing the optician when I went to pay for my new lenses I asked how much it would cost to have my reading glasses tinted but instead of giving a straight answer I was confronted with two for one offers which was so confusing for me that I gave up and just asked for the standard lenses. Also after paying and receiving a receipt for payment the following day I was contacted to say the payment had't gone through. In fact it had been taken from my bank was only returned (for some inexplicable reason) to my account 2 days later. This was all very confusing and quite upsetting as I felt very much under suspicion of lying. Bad form Specsavers you could do so much better.
November 2023 by Eva Ahrens
Incredible staff, so friendly and highly efficient.
October 2023 by Antonia Marie
My Nan was booked in for an appointment, was about 5 minutes late, got told was not a problem and to go take a seat and wait to be called, however after 30 minutes of waiting, in this time there was plenty of staff members just walking around and not actually doing anything but no one even bothered to communicate with anyone waiting, we asked what was going on to then be told she was checked in properly, the person that should of been doing the test apparently called my nans name four times and then deemed her as a no show, I then told the member of staff she was not called at all and had waited over half an hour for no reason, the female member of staff then preceded to start the appointment that my Nan was there for but only did half of what the appointment was actually for and told her to come back in October, absolutely disgusting service to not be provided the complete appointment and for only half the appointment to actually be done after waiting for so long.
October 2023 by Pat H.
I am very pleased with my new specs - the assistant did really well in helping me to choose - thank you !
October 2023 by jayman4613
Nice staff. Promptly seen to and very helpful. Would recommend this store.
August 2023 by Graham Moore
Had eyes test staff were very friendly and professional didn't need new specs but they tightened up my old ones
