January 2024 by Kevin Finch
Took some jewellery in this morning that needed repairing. Emily went above and beyond my expectations. Brilliant service. Couldn't recommend more
December 2023 by Paul Overd
Went in to a ring but didn't have the size in store, Mel who served me made phoned calls found one being delivered to local shop, outstanding service thank you Mel.
December 2023 by Lesley Parker
Ear piercing for my 10 year old?s ears. Shannon was brilliant and talked her through the whole thing. Really professional throughout. Didn?t catch the other lady?s name (whose birthday it was today, happy birthday) but she was really cheerful and helpful to talk us through the first part as well until Shannon was free. Brilliant all around service.
December 2023 by cammie kempson davis
Emile was amazing. She helped me when I didn?t know what to get. Thank you
December 2023 by Jay Holding
Very good service from Shannon, very helpful and answered all my questions
December 2023 by Matt Wilson
Super staff who helped me with an issue that they were not obliged to. Couldn't be happier with the good will and friendliness. Melanie and her colleague spent ages fixing an unusual watch strap and persevering to get it just right where others would have given up or charged extra.
December 2023 by Mark Howes
I went to the store to get my watch strap repaired and the service was exceptional. The young lady was fast and efficient and completed the repair quickly. I cannot recommend the store enough.
December 2023 by xklaudiakx
Huge thanks to Emilie - you?re amazing. She did a great job today on repairing a watch in just few minutes, professionalism. ????
November 2023 by Anton Le Quoc
Exceptional services me and my wife have alwas been treated kindly by the lovely ladies at H.Samuel yeovil you could not ask for better quality service
November 2023 by Paulina Letniowska
Great customer service. Many thanks to Emilie for her help.
November 2023 by Jade Louise
My partner and I went into H. Samuel for a ring design to compliment my engagement ring. Simon, the area manager and Shannon were both remarkable and so helpful. Together we all designed a gorgeous ring which compliments and looks stunning. We cannot thank both Simon and Shannon enough, nothing was an issue for them and from start to finish they shared our excitement.
October 2023 by Becky Fox-Spencer
Fantastic customer service from Laura today. Prompted my 13 year old to comment how nice it is to come into shops rather than doing things online because the staff are so friendly and helpful.
October 2023 by Noah Roddy
Emilie was kind, welcoming and all round very knowledgeable. She sat with me for 15 minutes designing a ring and has the attitude of loving her job. I will definitely be back
October 2023 by Fergus Lodge
Emilie from start to finish was nothing less than outstanding. Her willingness to help us at every stage of ordering our engagement ring was amazing! I highly recommend visiting!
October 2023 by Jemma Madge
Came in for early Christmas shopping today and a lovely supervisor named shannon helped me, went above and beyond honestly there?s nothing she couldn?t do for me. Thank you and will definitely be recommending!!
