June 2025 by Chester House
John was really helpful and knowledgable!
June 2025 by Caroline Shepherd
Absolutely happy with the quality of care and service given to me today regarding an issue I had. Very helpful and sorted out the issue.
Thankyou
June 2025 by julie David
Staff are always so helpful and friendly.
Today Joe sorted out document downloading for me,he's a credit to your company. Like to adopt him!!!
Julie happy customer
April 2025 by KAPZ GURU
always clear and helpful advice - big thanks to Mike who looks after our small business account - no drama, no fuss, no bull :-)
October 2024 by djw34
Thought it would be easier to upgrade in store rather than online. Couldn?t have been more wrong!
Due to incompetence I had to drive a 50 mile round trip to get a mistake rectified. Upon return the customer service from same member of staff was woeful.
In fairness the manager Ash did offer compensation and apologised, calling the staff member ?an idiot?!
All in all I?d seriously recommend avoiding.
Shame as previous service in here was decent.
September 2024 by Alan Beresford
I needed a new battery for my phone. As I'm with EE I googled their store specifics. It clearly states they sell batteries. I even made an appointment and in the comments section I said it was to buy a new battery. At my appointment they said they don't sell batteries. You couldn't make it up.
September 2024 by matt brown
Piss poor service both over the phone and in store. Abysmal, just like O2
September 2024 by George Crabb-McMullan
I was served by Sydney earlier today and I have to say it was top class customer service from her. Spent a lot of time on the phone to EE trying to sort a new phone out in my own name but couldn?t get anywhere, so went into this store and I was sorted and good to go within an hour.
June 2024 by Monia Kozlowska
Very bad experience
Not experienced staffs
June 2024 by rojin varghese
Changed the landlone provider to EE last week and still my connection is npt working properly. Its said that there is some error from their side and siad that it will be rectified within 24 hours. Nothing happened
February 2024 by Arjun Mohan
Very bad experienceNot experienced staffs
January 2024 by Jean Owen
Had a little problem with my phone, young man fixed easily and showed how,
January 2024 by simon bramich
VERY useful
December 2023 by Metin Sen
John was really helpful and great to chat with, thanks again :)
November 2023 by Stuart Withyman
Crisp and clear help and advice...Polite and courteous staff