December 2023 by Jane Boden
It would be helpful if this pharmacy answered their phone and their pharmacy in hendford,
October 2023 by Akiko Miyashiro
This is the only pharmacy that is in walking distance from me but I've been to this pharmacy 3 times now and every time I go there thier always bloody closed with a notice in the window saying this that and the other, given up now and gone to Asda down the road.
April 2023 by G R
Always polite friendly and helpful
February 2023 by Colin Jakes
This pharmacy constantly delivers an appalling service. It shouldn?t be be an issue time and again to get prescriptions filled in full and in a timely fashion. Staff are rude, especially the guy who appears to be the pharmacist, and need some customer service training.
November 2022 by AURELIO HORTA
Been waiting for my medication for 5 days now, very portant medicine and not being able to get my medication because the pharmacy is always closed because the pharmacist is sick, fair enough he/she are humans like me, but won't they have a substitute who could replace him/she?Also last Month had to wait for my repeat prescription for 2 weeks due to lack of worrying from staff on texting me as they normally do when it's ready to collect.Mind the fact that the pharmacy was closed but there where at least 3 members of staff inside and nobody care to say anything.Also the website says it's open when that's not the case, made me rush for nothing.The star I gave is to reward the simphaty of some members of staff, that are not at fault for this shambles
September 2022 by Elizabeth Meade
Only giving 1 star to leave my review. Dreadful service from this pharmacy lately. Prescriptions are late, if you ring to chase your either greeted with a voicemail telling you their lines are busy or the line rings out. I've been chasing a Prescription for 4 days and cannot get through despite calling numerous times. I've now gone back to GP who mirrored my own comments.
September 2022 by Faye Vane
The staff must have changed. Rude aggressive. The power seems to have gone to their heads
May 2022 by Kim
Failed to notice conflicting anti depressants on prescription, when asked if they would refund for the extra medication they were incredibly rude and stated "why should we be punished by the gp when it's not our fault?" And told to take the medication to the Gp. Besides being rude and confrontational, I think it's dangerous that they hand out whatever the script says without evaluating it first, I thought that was the whole point of a pharmacist. Will be moving all the family to a different chemist from here on in, which is a shame as the old staff were absolutely wonderful.
July 2021 by Anita B-C (Neeta)
It's a very small pharmacy. Outside queuing in sun, rain and snow and cold. Have had many disappointing experiences in this pharmacy with one female members if staff being very rude to me. If possible I take my prescription to Boots in Yeovil.
July 2021 by Shirley Sturman
I was given a different brand of my painkillerswhich I have a problem to swallow because ofof the coating when I phoned to ask for an exchange I was told I would have to contactmy doctor for a new prescription and then waitthe usual four days for it to be issuedThis has happened in the past with a previouspharmacy who kindly exchanged them !We have also come across the rude lady assistant !
July 2021 by Anita Bevan-Clark (Neeta)
It's a very small pharmacy. Outside queuing in sun, rain and snow and cold. Have had many disappointing experiences in this pharmacy with one female members if staff being very rude to me. If possible I take my prescription to Boots in Yeovil.
July 2021 by Steph Baker
Good pharmacy with excellent Covid safe practice. Excellent service from friendly, knowledgeable staff.
March 2021 by josie edon
They are absolutely brilliant. John and his team are always helpful and friendly. Great customer service!
July 2018 by Alison Bondi rescue Horner
They are good
