March 2024 by ben hodge
high quality garage with excellent staff.
March 2024 by Cameron Ferrazzano
BEWARE!! Absolutely terrible service, rude staff, trying to take advantage of a young woman, attempting charging £800+ for ?repairs? on a vehicle that just needs a sensor repaired. Would avoid at all costs.
March 2024 by Reece Brotherton
Disgusting service, went in for a diagnostics check as things needed to be fixed because my MOT was due in the coming weeks. On arrival, the guy on reception seemed very abrupt with me and quite rude. A few hours later I received a call claiming that the diagnostics check had been completed and they quoted me over £800 for a new catalytic converter which I believe was not due to be repaired as of yet. I gathered other quotes and theirs did not match up at all - most resulting up to £500 less. I feel the men took advantage of me and tried getting more money out of me than was plausible. On arrival to collect the car as I felt it was suitable to go elsewhere, I inspected the paperwork and they had incorrectly filled it in - one of the staff had put 40,000 miles more than what the car's mileage actually is. They informed me that the car was parked away from the premises, on the corner of a main road nearby of a busy trading estate. Overall, an awful experience and do not recommend taking your car to this place.
March 2024 by Georgia King
Absolutely terrible service, rude staff, stated on the receipt of the diagnostics that they had cleared all dash lights, when this wasn?t true, when I asked about the sensors being check on the diagnostic, staff replied saying yes when this wasn?t the case. Tried to charge me £800+ for a new catalytic converter when my car did indeed NOT need this. As a young women having worked in the car industry I know my stuff, I feel these men tried to take advantage of a young women in need of her car being fixed. Had other quotes and non of them have had the diagnostics that they have given me. Also to top it off they then parked my car on a corner of a main road of a busy trading estate.
February 2024 by Mike Stafford
Picked DCB Auto's because they had brilliant reviews. This is for good reason, excellent communication, professional outfit and they absolutely do not rip you off! I will be using again.
February 2024 by Nathan Smeeton
Brilliant garage. Wouldn?t go anywhere else! Were able to diagnose the problem with my car. Big thank you
January 2024 by Derek Young
Excellent service, I strong recommend
January 2024 by Kieran McGregor
Great service and friendly staff, will definately be coming back
November 2023 by Titkos Mars
We d like to give a 5 star review for your costumer service! Our car has broken down and needed an alternator to be replaced... or needed a special tool (something of a number 15 cant remember??) to remove a tighten screw on the old one. We ve been running around all day long like headless chickens to find solution but with no luck. Our last try was to walk in to DCB Auto s, as we ve been right there by accidently, to ask if they could help us to try to remove the tighten screw. It was already closing time and the staff was ready to go home. But Jake was happy to help us finding the right tool and finally at the end of the day our problem was solved with this simple tool and my husband strongness. We really appreciate your kindness and help towards us! That have really made our day! God bless you all!
November 2023 by Ben Garside
My housemate took her 2005 Prius for a new radiator. Charged £360 but car was losing coolant afterwards and engine warning light came on. Had to take car back to stop the leak and bleed the cooling system. Overheating could have damaged engine. Also tried to add £80 to initial bill for 'diagnosis' even though they had already been asked to replace the radiator, but dropped it when challenged.
November 2023 by Megan Lea
Got a MOT. Great service from everyone (Desk and over phone). Reasonably priced. Will be returning :)
October 2023 by James F
Really professional throughout, from initial booking through to key collection. I went for MOT and full service and very happy with the work they did. I got sent a video clearly showing key parts of the service on my vehicle, including explanations on quality of brakes, suspension etc. Will come back
October 2023 by Ruby Northam
Great work! Friendly group of lads! realised the urgency of my car needing to be fixed with updates throughout! would highly recommend
September 2023 by Richard Rendell
Excellent service.Really helpful staff,giving full explanation of your vehicle problems. Highly recommended. Staff couldn't have been more helpful. Definitely Recommend.
August 2023 by miss Casey
My car was towed to DCB by the RAC as an approved RAC garage and fixed at the earliest opportunity. Communication by DCB was second to none throughout, car fixed without costing the earth. Fantastic proffessional garage of the highest standard.
