9AM - 5:30PM
22 Middle St
Clothing Stores
“I purchased a pair of wellies that were the wrong size.
The member of staff (I believe he was a Scottish gentleman) swapped them for the correct size.
Very helpful, good old fashioned customer service with no dramas, which is refreshing in this day and age.
Also purchased a Sthil chainsaw today at the lowest price I've seen anywhere
Many thanks to Mole Valley Yeovil
Five stars, no question!”
8AM - 8PM
Unit 4
Clothing Stores
“Just pop in for a look at child seat
Staff fantastic lots of help and come out please
So we be back with the car to have two seats fitted soon thanks very much ?”
9:30AM - 5:30PM
MSU Quedam Shopping Centre
Clothing Stores
“I had a problem with a return and not having received my receipt via email.
The staff in store were incredibly helpful and sorted everything out for me.
In particular, Meggi and Charmaine were lovely and made the whole process stress free. Thank you both ✨?”
9:30AM - 5:30PM
Unit 1 and 3
Clothing Stores
“Visited H&M in Yeovil yesterday morning. Beautiful store and very nice staff. Bought a cute baby suit on the first floor, helped by a super nice employee. Happy with my purchase :-)”
“After a mess up on the app that changed the collection day to 4days later for a frier that i needed that day. I rang HO who couldn't help with an exchange, I was told to call instore who could help. Eliza the manager looked saw it was in store and available to collect and sorted it in minutes and 20min later I collected it. The item was even sat there waiting with all the details staff needed for a speedy pick up meaning the planned Father's day meal was saved/made easier.”
“Popped into the Yeovil store today, my son wanted to spend his christmas money and vouchers, we were looked after by ‘Dean’ , absolutely incredible customer service from this young man. He offered great advice on trainers for my son whilst he was juggling 3-4 customers at the same time. Being a customer service manager for some years now, I found Dean very personable, relaxed and very friendly! I would employ that chap in a heartbeat. Thank you Dean”
8:30AM - 5:30PM
15 High St
Clothing Stores
“Just want to say a big thanks to the girls in the eyelashes and eyebrow section nothing but time and kindness from them and they made me feel really comfortable credit to the store ?”
9AM - 6PM
19 Middle St
Clothing Stores
“What a great store. All the team are really helpful and available. Serena served me and she was so nice, professional but super friendly and efficient. I felt welcomed and got a brill service there. I'm looking fwd to going back for more bargains and a good atmosphere for shopping”
9AM - 8PM
The Peel Centre
Clothing Stores
“First time visit here, Its a nice shopping area with easy parking. I Was looking for a pair of sliders, found them easily on a display, with a variety of sandals etc got a luvly sparkly pair and a bargain as 1/2 price. A luvly nice friendly young girl at register. They are very comfortable to wear. Thank you Matalan for a really nice shopping experience. :) :)”
9AM - 8PM
Unit 6
Clothing Stores
“I returned a lampshade to the Yeovil store convinced I’d got the wrong one. I’d ordered it online and thought the wrong shade had been put in the right box. Louise served me and she was incredibly patient and helpful. I realised that it was actually the right shade but it didn’t look exactly a match to my two existing ones. Louise went out of her way to reassure me and that I was happy with my purchase.Nothing was too much effort for her , first class customer service! Thankyou Louise!!!”
8:30AM - 6PM
5 Middle St
Clothing Stores
“M&S go to store, though troubled by the lack of colour in their clothing ranges, appreciate we are coming into Autumn/Winter...but colour does go a miss, does it?”
9AM - 8PM
Unit 2
Clothing Stores
“Staff there more than helpfull. Any issue they can help you with. Also lots of bargains you can hunt there. I have addiction and can not go there as ending up with full troley of the brilliant stuff for home, kitchen or a treat like perfume, bag or new pair of shoes. Lovely place for good quality and low prices.?”
9AM - 8PM
Unit 5
Clothing Stores
“Brill prices !!!!!! Women kids and mens !!! Fantastic variety. Shoe measure .. interesting to look round only tip would be to include a customer toilets for familys there's no toilets on the shopping estate.”
7AM - 12AM
Preston Rd
Clothing Stores
“Bought a pizza deal off the counter and when we ate it, it didn’t taste right. Called Asda and spoke to Jenny who was unbelievably helpful.
Not only did she agree to refund the pizzas, she replaced them with different ones and gave a small Asda voucher for the future. The simple fact that she asked questions to find out why it happened so it can be prevented again was remarkable customer care. Cannot stress enough how little you see this these days in customer service, very impressed.”
“Just been to Blacks in Yeovil to return a faulty air tent. Ben and Tom couldn't have been more helpful. No fuss return and found me a new tent (albeit a pole one rather than air) in no time at all. Great service and great value for money.”