March 2024 by _CARMEN _
Good pharmacy but I do wish they answered their phone from time to time to avoid unnecessary travel.
March 2024 by jessica jennings
Recently Received an Outstanding service at the new store at lymington boots opticians!. A lovely lady called Hannah pro-formed a was very professional approach to prescreening explained everything clearly and made me feel very comfortable and more enjoyable experience .The optician was very thorough with all eye checks and made my experience at ease .A nice lady called Ivette assisted me in helping me pick a pair of glasses for my daily needs was very impressed with her knowledge on styles of glasses which made me feel my confident with my overall look.Would highly recommend boots opticians to all .?Many thanks Jessica
February 2024 by Choose Life
My father was sold cold sore cream to treat ULCERS, thankfully, I spotted the box and quickly Googled it to make sure. You're clearly instructed NOT to use the said cream for ulcers.I tried to call them and nobody answers (ever). I always knew the service was slow but this is ridiculous, this could have caused serious health issues. Unbelievable.
February 2024 by James Tresadern
Great store, lots of items, friendly staff
December 2023 by Steve Penny
Varied customer service,generally good and smiley & polite.Have had occasions when staff have been less cheerful.
December 2023 by Bert Weir
Can never get anyone to pick up the phone. Poor customer service.
December 2023 by Sarah Maunder
As good as any other Boots store with the added bonus of free parking right outside
December 2023 by Paul Parham
Boots are always good, great selection and great helpful service.
October 2023 by Bethan Ashcroft
Great range. Everything I needed.
July 2023 by Anna Krzyszkowska
Very nice, quiet place for a walk or camping.
July 2023 by Gary Lockyer
My wife was shopping in the store alongside at least 8 other shoppers when a Catherine late 50s shouted at her from behind the counter that we are closing. My wife added an item to her basket and aproched the till to again be shouted at by Catherine who announced that we are closed. Looking round my wife could still see about 8 other shoppers still in the shop, gave the basket over and asked if she was allways this rude to customers. Terrible service. A man then approached the counter to be asked by the other till assistant, "can I help you sir." That's how its done. Some staff training needed I feel.
June 2023 by Alison Taylor
Large Boots totally dissatisfies. Queues at the Pharmacy with very unhelpful pharmacist. Customer relations not a strong point. It would appear that if you ignore the queue it might go away. No stock of required medication
May 2023 by Amelia Bridgford-Whittick
Went to the midnight pharmacy at 11:48 and the pharmacist was unhelpful and unwilling to do the consultation due to lack of time. I appreciate no one likes working at midnight however if someone asked me for help 12 minutes before I was due to finish I wouldn't tell them to get lost and come back in the morning.
May 2023 by Linda Carrington
Disappointed that you haven't updated your bank holiday opening hours for the pharmacy. It was showing as open till 8pm. Discovered that the hospital may not be able to supply an item tonight, that it was available OTC and that Boots appeared to be open. Husband made a last minute trip to find the store closed. Please update your Google listings.
April 2023 by Jordan Weeks
I went in today (10th April 2023) to enquire about the availability of a medicine to help with conjunctivitis as directed by a helpful pharmacist at ASDA Yeovil. The pharmacy assistant was the most unhelpful and uncaring man, and made no attempt to help and couldn?t simply care. The level of customer service in the pharmacy in this store is awful.