November 2023 by Ross Montgomery
Bad and getting worse. Can't speak to anyone just pointed to the phone. Can't pay in cash over the counter, must use the machine limited to 50 notes at a time and no coins and then ridiculous opening times.
October 2023 by Daniel
Zero customer service. After being told on the phone I?d have to visit this branch to resolve my issue I was told in branch somebody would have to call me later in the week as they were unable to help. No phone call received and apparently I?m left breaking HMRC rules by having a CTF and a junior ISA and there is nothing I can do about it. Will be reporting this as I?ve given up trying to get Halifax to sort this out.
January 2023 by Barrie Richards
Always friendly, always helpful.
October 2022 by oscar procter
You need better opening times like 8:00 till 20:00
August 2022 by Dejenny
Went into this branch today - not impressed. Person who served me didn't smile, didn't respond after I said thank you for all your help, and didn't say goodbye when I did :(
March 2022 by kevin mcnicholas
Went in Saturday about a security issue re my account, splendid service supplied by very helpful staff member. Situation resolved.
January 2022 by L W
Nice branch. Helpful friendly staff, lots of handheld and everyone wearing a face mask. All as it should be. Building clean and well staffed.
September 2020 by mark bridle
Spent two days trying to contact the branch. In the end call was transferred to a call centre and an appointment was made. Hopeless.
July 2019 by GirlRacerSian
Great bank always there to help when you have a problem.
February 2019 by Tracey Armstrong
Lovely clean building society with very helpful & welcoming staff.
January 2019 by Sarah Thorpe
Very helpful and friendly staff. Thanks
July 2018 by Ben Hagon (Dry Dating)
Very helpful
July 2018 by Ben Hagon
Very helpful
August 2017 by Dave Gribble
It's a bank
