June 2025 by Sheila Boast
Thank you James so helpful sorted out my phone for me and explained the promblem. Nothing too much trouble .
April 2025 by Janet Ellis
Thanks to Emma and Josh for sorting out our sim card issues and broadband contract. Its good to talk.
April 2025 by AJ4U121 Videos
I am very disappointed with 1 particular staff member, the young person, which I assume identifies as a she has no manners towards customers. It's not all about sales targets!! I was a potential buyer comparing the Samsung Galaxy FOLD 6 and the S25 Ultra.
The person I am highlighting has black hair and is on the heavy side (no disrespect). She will need more training and definitely need to be taught some manners.
If you rewind the CCTV, you can see that I was genuinely testing these phones at 4. 30pm. I lastly checked the difference in audio using the same audio including sound level at medium. She came over to me and said very disrespectfully "I'm serving a customer and if you want to do that you have to leave the store and do that outside"!! How on earth can I test the speaker quality outside with the phone being inside the store!!!
I am a Google reviewer and did not wish to put up such a review after being with EE over 15 years.
I'm very unimpressed with this individual and won't be buying anything from this store!!!
February 2025 by Susan Dooley
After speaking with BT about my mobile phone problems, they suggested visiting the EE store in WsM for face to face advice. What a waste of time that was !! The minute I walked in the store all they were interested in was selling me a new contract with them ! Needless to say I wasn't a happy customer at all. My problems were not resolved and I ended up having to buy a new phone. NOT from EE I might add .....
December 2024 by Graham Cartwright
Popped in this EE shop after having bad experience with 02 spoke to Joshua who gave me and my partner excellent 5?customer service well done josh
November 2024 by Garry Tanner
Excellent customer services,knowledgeable and helpful!
November 2024 by Sue Hazel
Efficient, no-fuss, polite service from Ryan, when I popped into the store this morning for a new SIM card.
October 2024 by Heather
Excellent customer service from Beth who seamlessly upgraded our two phones. She answered all of our many questions with patience and knowledge.
September 2024 by Mike Dowson
Very friendly staff who patiently worked through my issues and solved them completely. Excellent.
July 2024 by Pete Richards
Just when to EE shop to sort out my mobile phone staff was brilliant
June 2024 by Sally Small-Coppin
Very nice
June 2024 by Jeremy
Absolutely liars told one thing to sell a product and then reality kicks and the lies come true. Staff are inept rude and incompetent. Deal with EE direct.
April 2024 by hannah nicholls
Went in store to sort out my home broadband and phone as had come out of contract with both. Trish was so helpful and I left confident with what I signed up with, brand new phone at half the cost of my original contract.
April 2024 by Shaun Brown
Absolutely shocking service
April 2024 by Sanjaya Senarathne Ranasinghe Arachchige
Not bad
